# Cannot get light switch to show up

**URL:** <https://community.smartthings.com/t/cannot-get-light-switch-to-show-up/131059>\
**Category:** Devices & Integrations\
**Created:** [July 17, 2018, 8:39pm UTC](https://community.smartthings.com/t/cannot-get-light-switch-to-show-up/131059 "2018-07-17T20:39:38Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![thelavender](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/thelavender/32/42082_2.png) [@thelavender](https://community.smartthings.com/u/thelavender)\
**Post date:** [July 17, 2018, 8:39pm UTC](https://community.smartthings.com/t/cannot-get-light-switch-to-show-up/131059/1 "2018-07-17T20:39:38Z")

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Switch used to work. Still works in terms of turning light on and off. Cannot get it to be seen by the hub. Ideas? It no longer shows up when I log into the dev site.

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**Author:** ![Automated\_House](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/automated_house/32/99641_2.png) [@Automated\_House](https://community.smartthings.com/u/Automated_House)\
**Post date:** [July 17, 2018, 8:56pm UTC](https://community.smartthings.com/t/cannot-get-light-switch-to-show-up/131059/2 "2018-07-17T20:56:17Z")

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What make and model switch?

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<div class="post-metadata">

**Author:** ![thelavender](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/thelavender/32/42082_2.png) [@thelavender](https://community.smartthings.com/u/thelavender)\
**Post date:** [July 18, 2018, 5:38am UTC](https://community.smartthings.com/t/cannot-get-light-switch-to-show-up/131059/3 "2018-07-18T05:38:14Z")

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It’s a GE Z-Wave paddle switch

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<div class="post-metadata">

**Author:** ![Automated\_House](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/automated_house/32/99641_2.png) [@Automated\_House](https://community.smartthings.com/u/Automated_House)\
**Post date:** [July 18, 2018, 2:22pm UTC](https://community.smartthings.com/t/cannot-get-light-switch-to-show-up/131059/4 "2018-07-18T14:22:47Z")

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if it’s dropped off your system, you’ll have to run s device exclusion first to reset it and then re-add it. Here’s how to do that if you’re using the Classic app

> **[How to exclude Z-Wave devices in SmartThings Classic](https://support.smartthings.com/hc/en-us/articles/200878314-How-to-exclude-Z-Wave-devices-in-SmartThings-Classic)**
>
> Z-Wave devices require a separate command and physical confirmation from the device itself (usually a button press) in order to be reset (or "excluded") and removed from a controller (lik...