Cannot delete location in app


(Chris Sturgis) #1

Hey,

I created a couple of locations that i have found that i do not actually need. I deleted them from my account through the web interface, and they do not show up on the web anymore. However in the mobile app on both my tablet and my fiance’s android phone the old locations still show up and can not be deleted.

How can i get these old locations off the mobile app?


(Florian Z) #2

Get in touch with support@smartthings.com.

I’ve come across a software bug where deleting devices and apps occasionally leaves remnants, which cannot be deleted from the mobile app, or the web interface. In those instances, support has always been more than helpful.


(Beckwith) #3

I’ve seen this before also. I was able to successfully delete after rebooting the hub.