A few months ago I had changed something and ever since I have been unable to connect to my ST plug. I stopped using the plug cause no matter what I did, it was hopeless to get the mobile app to connect to it. I even deleted my phones cache in the app and it did nothing to correct the problem.
So here I am months later and I am trying again to get it to work since I need use of the plug. I went as far as deleting the app and reinstalling and still, nothing. What am I doing wrong? It works fine if I manually press the button, so I am thinking this is not a defective unit. I believe it is something with the mobile app.
How can I start over from scratch so hopefully my plug will be detected and connect?
Plug With Issue: https://shop.smartthings.com/#!/products/smartpower-outlet