Can we get a "Things That Are Broken" category?


(Convinced ST will never be unbroken…) #1

Seems like one has been needed for a long time. Think it’d make the lives of ST folk easier to have a centralized place to see comments on what’s awry.


#2

We have a “known system issues” category in the community – created wiki, but for whatever reason not very many people have contributed to it. They just post in the forums.

http://thingsthataresmart.wiki/index.php?title=Category:Known_System_Issues

I’ve wondered, particularly given with the significant number of bugs from the last set of platform/mobile app releases, whether it would be of any benefit if there were wiki entries that just pointed back to forum threads, but one of the problems is that when a new bug pops up, there are typically 5 to 8 new threads discussing it in the first few days until they all get consolidated. Once a bug is known then it makes sense to have a wiki page on it, but in the early stages where people are still trying to turn data into information, I don’t know if the wiki is the right place for it.

Anyway, I agree it would definitely be great to have some kind of bug tracker. :sunglasses:


#3

OK, I have added a “first reports” Page to the “known issues” category in the wiki. You just need to put date, very brief description, and a pointer back to the forum thread. :sunglasses:

http://thingsthataresmart.wiki/index.php?title=Bug:_First_Reports


(Convinced ST will never be unbroken…) #4

As you point out most people post here and not the wiki. I’d still like to see a forum category.


(Bobby) #5

Many tried before…and got nowhere. Wiki is the way…


(Convinced ST will never be unbroken…) #6

Unfortunately, I am spending precious little effort on SmartThings these days, and that is unlikely to change until they show me they can get their act together.


(ActionTiles.com co-founder Terry @ActionTiles; GitHub: @cosmicpuppy) #7

Requested and rejected more times than I can count…


(Never Trust @bamarayne) #8

Leadership