Can’t log in because my phone number is different. No other way to authenticate

I can’t get the verification code because my phone number is different. I can’t log in without the code. Help!!

I believe you will need Samsung Customer Support for that: https://account.samsung.com > Contact us

https://help.content.samsung.com/csweb/faq/searchFaq.do

Thank you very much!

1 Like

So it depends primarily on the phone model you own. Try writing them in customer service first. Maybe they can come up with a solution. I’m sorry for you. I can’t imagine what it’s like to run out of a phone. I had such a situation, too, only I couldn’t log on to Instagram. Since then, to avoid such stressful situations, I have always decided to use a fake australian phone number. It made my life a lot easier. In addition, personal data is much more protected, given that your number remains unknown.

So it depends primarily on the phone model you own. Try writing them in customer service first. Maybe they can come up with a solution.