# Can Not Add a Location or Device? Can't Logon to App **URL:** \ **Category:** General Discussion\ **Tags:** uncategorized\ **Created:** [January 7, 2015, 5:38am UTC](https://community.smartthings.com/t/can-not-add-a-location-or-device-cant-logon-to-app/9174 "2015-01-07T05:38:10Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![jimmay3](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/jimmay3/32/13805_2.png) [@jimmay3](https://community.smartthings.com/u/jimmay3)\ **Post date:** [January 7, 2015, 5:38am UTC](https://community.smartthings.com/t/can-not-add-a-location-or-device-cant-logon-to-app/9174/1 "2015-01-07T05:38:10Z")
See below pic, can not add a device because I have no Location. Can not add a Location because the populated Account pulldown has not data? Also, can not logon to the mobile app, keeps cycling between the “Thanks” screen and the “Next” button, all options grayed out… Ruff start to learning ST, support no help, too slow to respond, anyone have an idea??? ![](https://global.discourse-cdn.com/smartthings/original/2X/6/6ab741721df6cfb655ee1ac0fba99be22422ebda.JPG) ---
**Author:** ![bravenel](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/bravenel/32/13223_2.png) [@bravenel](https://community.smartthings.com/u/bravenel)\ **Post date:** [January 7, 2015, 5:37pm UTC](https://community.smartthings.com/t/can-not-add-a-location-or-device-cant-logon-to-app/9174/2 "2015-01-07T17:37:30Z")
Have you tried logging on to the [Developers site](https://graph.api.smartthings.com)? Have you registered an account with ST? If not, you can do it there. ---
**Author:** ![jimmay3](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/jimmay3/32/13805_2.png) [@jimmay3](https://community.smartthings.com/u/jimmay3)\ **Post date:** [January 8, 2015, 2:02am UTC](https://community.smartthings.com/t/can-not-add-a-location-or-device-cant-logon-to-app/9174/3 "2015-01-08T02:02:19Z")
Could log onto developers site but could not do anything, account got corrupt when created somehow, support had to delete it and then it worked fine when I recreated it, thanks…