I installed a Kwikset 910 lock at my home in Palm Springs. It is on the garden gate that has a multi-sensor as well. The lock worked remotely well this am but then stopped. Despite all troubleshooting I cannot get it to respond remotely.
I have deleted it and reinstalled it several times. Each time it pairs easily. And quickly recognizes the lock and installed to door.
But when I push the lock or unlock tile nothing happens. Says unlocking but lock does not move. Then when you refresh the app the updated status it is still locked.
The lock itself works perfectly. Electronic codes are working.
The only issue I can see is the current temp is 104 and the lock is in direct sunlight. Can that be doing it? No other issues on any of my ST sensors but they are mostly indoors.
Any ideas on the heat or other ways to troubleshoot a Kwikset lock?