# Bug in the Smart Home Monitor App - Set response Send text recipients disappear

**URL:** <https://community.smartthings.com/t/bug-in-the-smart-home-monitor-app-set-response-send-text-recipients-disappear/306540>\
**Category:** Apps & Clients\
**Created:** [November 20, 2025, 12:51am UTC](https://community.smartthings.com/t/bug-in-the-smart-home-monitor-app-set-response-send-text-recipients-disappear/306540 "2025-11-20T00:51:30Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![RBoy](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/rboy/32/62677_2.png) [@RBoy](https://community.smartthings.com/u/RBoy)\
**Post date:** [November 20, 2025, 12:51am UTC](https://community.smartthings.com/t/bug-in-the-smart-home-monitor-app-set-response-send-text-recipients-disappear/306540/1 "2025-11-20T00:51:30Z")

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@nayelyz

I’m seeing another significant bug in the Smart Home Monitor app. For each module, security, smoke and leaks I’ve setup a response and one of the action in the _Set response_ is to send a text to 4 recipients from my contact address book.

Every few months I notice that the recipients list is blanked out and reset. I select the contacts again (since I can’t type a number as the ST mobile app crashes, I’ve reported this bug a few months ago) and then it works fine for a few months and then suddenly one day it’ll that the recipients are all blank for all 3 modules.

This is on iOS, it’s been happening for over year now.

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**Author:** ![Itati](https://avatars.discourse-cdn.com/v4/letter/i/df705f/32.png) [@Itati](https://community.smartthings.com/u/Itati)\
**Post date:** [November 20, 2025, 9:10pm UTC](https://community.smartthings.com/t/bug-in-the-smart-home-monitor-app-set-response-send-text-recipients-disappear/306540/2 "2025-11-20T21:10:12Z")

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Hi,  
Have you already reported this to Customer Support?

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**Author:** ![RBoy](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/rboy/32/62677_2.png) [@RBoy](https://community.smartthings.com/u/RBoy)\
**Post date:** [November 20, 2025, 10:40pm UTC](https://community.smartthings.com/t/bug-in-the-smart-home-monitor-app-set-response-send-text-recipients-disappear/306540/3 "2025-11-20T22:40:08Z")

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Just did …….