# BST/GMT Confusion

**URL:** <https://community.smartthings.com/t/bst-gmt-confusion/27565>\
**Category:** General Discussion\
**Tags:** uk\_ie\_specific\
**Created:** [October 29, 2015, 9:48pm UTC](https://community.smartthings.com/t/bst-gmt-confusion/27565 "2015-10-29T21:48:10Z")\
**Posts on this page:** 11\
**Page:** 1

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**Author:** ![gileshoughton](https://avatars.discourse-cdn.com/v4/letter/g/848f3c/32.png) [@gileshoughton](https://community.smartthings.com/u/gileshoughton)\
**Post date:** [October 29, 2015, 9:48pm UTC](https://community.smartthings.com/t/bst-gmt-confusion/27565/1 "2015-10-29T21:48:10Z")

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I wondered if anyone else had experienced this.

In the app in iOS, if set a routine to run at a fixed time (e.g. “7:00pm” then check in the IDE the SmartApp is actually set to run at “20:00 GMT”. I don’t understand this. We are currently on GMT in the UK, so why do I have to set 1800 as the time if I want the routine to run at 1900.

Has anyone seen this or is there some setting somewhere I’ve missed?

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**Author:** ![JDRoberts](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/jdroberts/32/56577_2.png) [@JDRoberts](https://community.smartthings.com/u/JDRoberts)\
**Post date:** [October 29, 2015, 9:56pm UTC](https://community.smartthings.com/t/bst-gmt-confusion/27565/2 "2015-10-29T21:56:37Z")

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Check the time set for your account in the IDE. That’s supposed to be based on the location of your hub.

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**Author:** ![Aaron](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/aaron/32/93986_2.png) [@Aaron](https://community.smartthings.com/u/Aaron)\
**Post date:** [October 29, 2015, 11:58pm UTC](https://community.smartthings.com/t/bst-gmt-confusion/27565/3 "2015-10-29T23:58:27Z")

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If you re-save the smartapp, does it kick over to GMT? If you have continued issues, can you email [support@SmartThings.co.uk](mailto:support@SmartThings.co.uk) with the name of the automation and expected time?

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**Author:** ![gileshoughton](https://avatars.discourse-cdn.com/v4/letter/g/848f3c/32.png) [@gileshoughton](https://community.smartthings.com/u/gileshoughton)\
**Post date:** [October 30, 2015, 8:14am UTC](https://community.smartthings.com/t/bst-gmt-confusion/27565/4 "2015-10-30T08:14:44Z")

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No, it doesn’t unfortunately.

@JDRoberts it looks like the time zone is set correctly in the IDE.

I’ll get on to support.

Thanks.

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**Author:** ![gcoombs](https://avatars.discourse-cdn.com/v4/letter/g/a6a055/32.png) [@gcoombs](https://community.smartthings.com/u/gcoombs)\
**Post date:** [October 30, 2015, 10:20am UTC](https://community.smartthings.com/t/bst-gmt-confusion/27565/5 "2015-10-30T10:20:20Z")

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I’ve noticed a strange activity in my Smart Lighting app since the clocks changed. I have checked in IDE and I am flagged as Europe/London. I had set to turn on a plug at 7.30pm and then off at 10pm. It comes on at 7.30pm, but for some reason turns off at 9pm! You can see in the log attached.

![](https://global.discourse-cdn.com/smartthings/original/3X/b/9/b9463072156cf6151690a91c491a9a0ccc90cae2.png)

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**Author:** ![Tim\_Flinders](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/tim_flinders/32/23353_2.png) [@Tim\_Flinders](https://community.smartthings.com/u/Tim_Flinders)\
**Post date:** [October 30, 2015, 10:38am UTC](https://community.smartthings.com/t/bst-gmt-confusion/27565/6 "2015-10-30T10:38:42Z")

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Be interesting if it fixes itself at the weekend when the US clocks go back! Might imply the UK cloud servers are in US time date region and there is interaction with the cloud servers.

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**Author:** ![HughB](https://avatars.discourse-cdn.com/v4/letter/h/b5e925/32.png) [@HughB](https://community.smartthings.com/u/HughB)\
**Post date:** [October 30, 2015, 11:15am UTC](https://community.smartthings.com/t/bst-gmt-confusion/27565/7 "2015-10-30T11:15:48Z")

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This may answer a question i have. Since the clocks went back i have a gentle wake up that fades up a hue lightstrip which has stopped working. It was set to start at 06.05 but when i look at it now in the graph site it shows as starting at 07.05 BST but it doesn’t come on or log the events. Just logs loads of events where its colour and value are set randomly every 5 mins or so.

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**Author:** ![gcoombs](https://avatars.discourse-cdn.com/v4/letter/g/a6a055/32.png) [@gcoombs](https://community.smartthings.com/u/gcoombs)\
**Post date:** [October 30, 2015, 2:32pm UTC](https://community.smartthings.com/t/bst-gmt-confusion/27565/8 "2015-10-30T14:32:55Z")

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I messaged support. Their answer was to set the switch off to 11pm to get the desired time…I think they miss the point!

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**Author:** ![xAPPO](https://avatars.discourse-cdn.com/v4/letter/x/bc79bd/32.png) [@xAPPO](https://community.smartthings.com/u/xAPPO)\
**Post date:** [October 30, 2015, 2:42pm UTC](https://community.smartthings.com/t/bst-gmt-confusion/27565/9 "2015-10-30T14:42:07Z")

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Sounds almost like SmartThings should have a separate UK server to avoid these sort of issues … 😉

Even ignoring the time change flaw and the second flaw that on and off times differ, that is a dreadful support response anyway.  
I half expect that they will be suggesting we move to the US to fix OAuth next !

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**Author:** ![gileshoughton](https://avatars.discourse-cdn.com/v4/letter/g/848f3c/32.png) [@gileshoughton](https://community.smartthings.com/u/gileshoughton)\
**Post date:** [October 30, 2015, 4:31pm UTC](https://community.smartthings.com/t/bst-gmt-confusion/27565/10 "2015-10-30T16:31:07Z")

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That’s shocking. I’m trying to avoid taking this back and getting a Vera because one day this _might_ become more capable, but at present I’m finding it harder and harder to justify. The limited capability and lack of support in the UK is irritating in principle as much as the effect of it.

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**Author:** ![JDRoberts](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/jdroberts/32/56577_2.png) [@JDRoberts](https://community.smartthings.com/u/JDRoberts)\
**Post date:** [October 30, 2015, 4:56pm UTC](https://community.smartthings.com/t/bst-gmt-confusion/27565/11 "2015-10-30T16:56:59Z")

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It’s not just the UK. The following US thread on time related platform errors was opened last week and has over 500 messages.

> [@Time based events failing?](https://community.smartthings.com/t/time-based-events-failing/26885/):
>
> @slagle Lools like routine with sunset offset is failing for me at least with the new app update today. I have opened a ticket. Even putting the routine at a specific time failed.
