Broken presence in iOS and Android - what's the deal?

[jkp]

discussion on this topic in the following threads…

Mobile device presence broken with iOS 11

Hi All, Just reaching out to raise some visibility for this issue. Searching Google yielded no results for smartthings + ios 11 + presence on this site. Since updating from iOS 10.3.3 to iOS 11 Beta 7, presence sensing for my iPhone 6S Plus is broken. The presence location is only updated upon manually opening the Smartthings iOS app. This essentially makes any geofencing rules useless right now. It was flawless before upgrading to iOS 11 so I imagine some OS changes require changes to be made within the ST app. It still works just fine with an iPhone 6 I have to test with which is still running iOS 10.3.3. I’ve submitted my presence logs via the app to the ST team. Just wanted to ensure some more visibility is brought to the issue. @Brad_ST Other reports of this:

Android Oreo