Brutos
(Gabriel Trosell)
November 21, 2018, 4:23pm
1
first of, God damn for me being to rapid on the Buy Button.
I now have a US device in my home here in Sweden, and just now realised it wont work with other Z-wave EU stuff.
So if someone wanna buy it off my hands, write something at me.
but as it stands now, i cant even see it in the Smartthings App ?
as shown in the Setup guide there is suppose to be a icon in the app for Hubs.
I dont even have that, whats the problem, is Hubs even disabled in the Swedish app ?
bobbles
(Bob)
November 21, 2018, 4:26pm
2
US and European Z-Wave frequencies are completely different. In fact it’s illegal to use the US Z-Wave frequency in the EU.
Brutos
(Gabriel Trosell)
November 21, 2018, 4:30pm
3
I know, i said that in the post , and that i want to sell it…
But the other thing is, why dont the Hub icon show up in the App, do you know ?
Some of the models will not show up in countries where they are not supported. That’s probably what’s happening to you.
The hub icon is in the lower right of your screen shot. if you tap it, what models are shown?
Brutos
(Gabriel Trosell)
November 21, 2018, 4:58pm
6
Thats a print from the Support-page, My screen looks like this
ah, yeah. The app is region locked based on the country for your Samsung account. They’ve indicated a little but their expansion plans
I’ve been catching up on the SmartThings related sessions from SDC and this slide from the What’s New With SmartThings session caught my attention.
[image]
I think it was obvious when Samsung aquired SmartThings and kept the branding around that the plan would be to eventually to go global. (V2 was only supported for USA and the UK. Not sure where all the Connect Home was available). So it’s good to see a short term plan for the countries they will be supporting. It’s hard to see the flags, and I’m horrible at geography, but from left to right I believe the flags are: USA, UK, Canada, Mexico, Chile, Spain, Italy, Germany, Netherlands, Singapore, UAE, China + 10 new. A couple things I find interesting/important:
I think this is the first time there has been a hub for South America, the…
So you have two options:
purchase a hub from a supported country that uses the same z-wave frequency and then setup a new samsung account via VPN for a supported country
wait for the Samsung to officially support your country
2 Likes
Brutos
(Gabriel Trosell)
November 21, 2018, 5:28pm
8
yeah, used a Fake account registered under UK Ip-adress then i got to access the hub. But then again, i need to get a UK based one, not a US. Daaarn it -.-
Thanks tho!
2 Likes
To create accounts in different regions: VPN is your friend…
J
1 Like
Brutos
(Gabriel Trosell)
November 21, 2018, 8:26pm
10
hehe you know it
i have decided to give up on the Samsung smart controller tho.
Going over to Athom Homey, More settings and more open, and all of the different connections =P
Dont like when a controller is locked down to a single little app, and even country based.