(EDGE Driver-Mc): Zigbee Drivers for Motion, Open/Close, Moisture, Smoke-Co Sensors and others Devices

Hi, if, by offline you mean that it shows the cloud icon like in this picture you shared:

This means the capabilities weren’t initialized and your device is not reporting new values, this could be because:

  • The joining process wasn’t completed (you need to wait in the “scan nearby” page a few seconds after the device is found)
  • There was an error during the joining process. (you can verify this in the Hub logs)

Initialize the Hub logging

  1. Download the latest release of the CLI and save it in a specific folder
  2. Open that folder in the terminal and run a simple command such as smartthings devices
  1. This will open a browser page where you have to log in to your account and authorize the access.
  2. Once it says “you can close this window”, run the command smartthings edge:drivers:logcat.
  3. It will prompt you the IP address of your Hub which you can find in the IDE > My hubs.
    Note: you can also get this from your router’s configuration page. Each manufacturer has a different way to access this page but generally, you need to enter a specific local IP address in your browser
  4. Select the corresponding driver
1 Like