I have a Baldwin Boulder Zigbee Lock Boulder AC Zigbee Deadbolt (8252.402.AC2)
I am using the latest Aeotec Hub, which recognized my lock as Kwickset Door Lock - Zigbee. When I add the device, the smartthings app shows the latest status, but after that, the app is no longer able to communicate with the lock (it can’t lock/unlock the device nor does it retrieve the latest status on whether it is locked or unlocked). When I try to unlock/lock the device, I receive this error, “A network or server error occured. Try again later”. After a bit of time, the lock starts showing as offline. On another note, the hub is pretty close to the lock, just one room away (40-50 feet).
I reviewed the information in this post (I change the type from Zigbee lock to Zigbee lock without codes and vice versa) to no avail. Kwikset deadbolt zigbee connection issue
I also saw this post which states that Baldwin zigbee locks are not compatable, but I’m hoping that is no longer the case. Compatibility with Baldwin Zigbee or Z-Wave locks - #3 by JDRoberts
Any suggestions would be greatly appreciated.