I recommended ST to my brother-in-law. He ordered one.
After pairing several devices, for some reason, he used back button on his Android phone which took him all the way to the initial screen where he entered the original activation code. In hurry he pressed ‘Next’ button.
That is it. His hub vanished. Doesn’t exists anywhere. When he tried with same code, it is creating new hub but previous devices are not being Excluded.
According to him even support was not able to trace the original setup, neither was able to exclude the devices paired with the previous one.
I’m surprised ST app did not validate the code/hub and handle the issue.
He is returning the kit.