Away status not holding


(Douglas Drake) #1

I recently was away from home for several days.

All presence sensors or presence sensing devices were out of the house. However, my status kept switching to Home…

Any ideas on how to avoid or correct this error?


(Eric) #2

look at the transaction log - nothing?
https://graph.api.smartthings.com/ide/logs

That said, I’ve seen my own recent weirdness with (physical) presence sensors checking out and in.

and unrelated, modes not switching to Home on arrival, that was previously reliable.

I assume it’s a recent glitch not in my local system.


(Bob Butler) #3

I’ve had the opposite problem with a new Smartthings presence device. It’s sitting stationary inside the house and keeps “leaving” and “arriving”. Hopefully this is a temporary glitch


(Chuck) #4

@Badger51 Do you have any automation scripts running? Like sunrise/sunset. They have the ability to change status.