Hi @trevorlamont,
I assume that you’re using the ST stock device using ecobeeConnect under Marketspace.
And, I’m pretty sure that you’ve lost your auth tokens as your thermostat is not responsive.
As the ST stock device doesn’t provide good tracing, you’d need to go under the IDE to see what’s going on.
- Go to live logging:
https://graph.api.smartthings.com/ide/logs (or whatever shard you’re using)
-
Click at the top of the screen on the Ecobee device
-
Under the ST mobile app, hit the “refresh” tile in the device (to determine if the thermostat can refresh)
-
Look at the trace in the logs under the IDE, if you see, the following exception:
error groovyx.net.http.HttpResponseException: Bad Request
This means that you’ve lost your auth tokens, and you need to re-login at ecobee using ecobeeConnect.
The ST stock device is less resilient than the custom ecobee device that I’ve built over the last 3 years and
has less features.
Refer to this thread for your “upgrade”:
Regards.