Automations don't always appear in new app

I am using the SmartThings App, ver 1.6.51-435, on an iPhone running iOS 14 and periodically when I launch the app and access automations it doesn’t list any and displays the default screen as though I have never created any. Usually trying a few times fixes the problem. Does anyone else have this issue?

All the time! Another ‘feature’ for us to enjoy…

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Yes. Just make sure you wait until STHM loads on dashboard before going into other sections

Happens to me as well. I just close down the app, restart and it usually works.

1 Like

The server times out while trying to load it, just close the page and open it again a few times. ST is aware of it (@jody.albritton @blake.arnold ) but it helps to send in a report with a screenshot to support@smartthings.com so they can prioritize fixing these performance/timing issues. @Dianoga we could definitely use your faster/more responsive web app tech here.