Automation routines work, smartapps don't

I set up a automated routine to turn on lights when my wife arrives, and it works. But the smart app had more capabilities, so I then set it up as a smart app, and that does not work at all. It does not seem to recognize that she is arriving.

Am I doing something wrong?

I’m sure that’s very frustrating! :disappointed_relieved: A lot of times there’s just a small detail that needs to be set a little differently.

What’s the specific smartapp that you are using? And can you show us screenshots of how it is set up?

Here it is. It seems pretty simple and straightforward.

We need to see the rest of the screen with the mode and illuminance settings as well.