Armed away is triggered from no where

The issue was started today around 6:00PM central time.
I have webcore rules trigger armed away but never have problems before. Today around 5:52pm Smartthings auto set to armed away. 5:56pm it happened again. 5:59pm again then 6:20PM, 6:48pm, 7:42pm, 8:46pm. I checked my webcore it’s written correctly. I paused it and the issue still happened. I also added a SMS in webcore logic to see if armed away was triggered by it but it’s not. I Rebooted Smartthings via ide didn’t help. I just unplugged and removed the batteries to reboot. Not sure if that can fix it. I contacted Smartthings support but they had no idea and wanted me to reset and then add everything back. I don’t want to do it since there is too much stuff. Does anyone have any idea how can I fix it maybe via IDE? Thank you

Are presence sensor(s) the trigger for your piston? If yes, you may want to check the history/recent activity for those devices to see if they are switching to away/present.

1 Like

I do not have any presence sensor. I only use 360life but it’s in presence. It just set to armed away again. It’s kind of like set to armed away every one hour.

did you look at the recently activity for this device? FYI - Life360 is a presence sensor on your phone

if the life360 device is not showing any unusual activity in the ST app, you may want to post an image of your piston

Hi jkp,
Sorry I didn’t respond it clearly. I should say the only presence sensor I use is life360, but my life360 runs correctly base on checking the recent activities, its app and from smartthings ide log.

I have a line to send sms in the webcore logic as the screenshot but I never receive the message so it’s not triggered from webcore and I did pause the piston to test before. It looks like it’s SHM cloud issue but I can’t prove it.

Here is the log
98c1172c-0625-46e6-a883-46d0edf13d53 9:43:25 PM: debug summaryData: [[icon:indicator-dot-gray, iconColor:#878787, value:Disarmed], [icon:indicator-dot-green, iconColor:#79b821, value:Everything OK, heroInfo:[heroStatus:ok, heroMessage:Everything OK]]] - [[icon:indicator-dot-green, iconColor:#79b821, value:Armed (Away)], [heroInfo:[heroMessage:Everything OK, heroStatus:ok], icon:indicator-dot-green, iconColor:#79b821, value:Everything OK]]
49c0d6a2-6952-4cb7-b897-4c3725d7c64f 9:43:25 PM: trace unscheduling delayed alarms
49c0d6a2-6952-4cb7-b897-4c3725d7c64f 9:43:25 PM: trace /unsubscribeChildApps
49c0d6a2-6952-4cb7-b897-4c3725d7c64f 9:43:25 PM: trace removing subscriptions to Alert with Sirens
49c0d6a2-6952-4cb7-b897-4c3725d7c64f 9:43:25 PM: trace removing subscriptions to Alert with Lights
49c0d6a2-6952-4cb7-b897-4c3725d7c64f 9:43:25 PM: trace unsubscribeChildApps()
49c0d6a2-6952-4cb7-b897-4c3725d7c64f 9:43:25 PM: info SHM - dismissSirens() wasn’t executed because there is no active incident
49c0d6a2-6952-4cb7-b897-4c3725d7c64f 9:43:25 PM: info SHM TRYING DISARM CHILDREN: 2 ISA: 49c0d6a2-6952-4cb7-b897-4c3725d7c64f
49c0d6a2-6952-4cb7-b897-4c3725d7c64f 9:43:25 PM: info SHM armDisarmCheck executing off
507d9e4e-d0b4-406c-b988-4e624a0e9c65 9:43:25 PM: debug INITIALIZED, settings: [sirenDevices:[Utilitech Siren], sirenDuration:3, triggerResetTime:1560303536958]
507d9e4e-d0b4-406c-b988-4e624a0e9c65 9:43:25 PM: debug INITIALIZED, settings: [sirenDevices:[Utilitech Siren], sirenDuration:3, triggerResetTime:1560303536958]
507d9e4e-d0b4-406c-b988-4e624a0e9c65 9:43:25 PM: debug Updated with settings: [sirenDevices:[Utilitech Siren], sirenDuration:3, triggerResetTime:1560303536958]
30175c49-f24e-4e9f-98c4-c7e15bdd3993 9:43:25 PM: info ╔ Event processed successfully (307ms)
30175c49-f24e-4e9f-98c4-c7e15bdd3993 9:43:25 PM: info ╚ Received event [Home].alarmSystemStatus = off with a delay of 163ms
231dbb21-4d1e-4d54-8689-86964faa4f06 9:43:25 PM: debug Event data successfully posted to SharpTools.io
f4941436-fc56-4022-a443-97e7ab32a3fd 9:43:25 PM: debug INITIALIZED, settings: [triggerResetTime:1560303537548, lightDevices:[Intruder Alert]]
f4941436-fc56-4022-a443-97e7ab32a3fd 9:43:25 PM: debug Updated with settings: [triggerResetTime:1560303537548, lightDevices:[Intruder Alert]]
0fab4f2c-8ce9-45f9-a94b-219386246e98 9:43:25 PM: info Config true
0fab4f2c-8ce9-45f9-a94b-219386246e98 9:43:25 PM: trace [handleChangeMode] Mode is Night run normal 1 minute Polling for sensors
0fab4f2c-8ce9-45f9-a94b-219386246e98 9:43:25 PM: trace [handleAlarmStatus] Alarm status changed to: off
0fab4f2c-8ce9-45f9-a94b-219386246e98 9:43:25 PM: trace [handleChangeMode] Mode is Night run normal 1 minute Polling for sensors
0fab4f2c-8ce9-45f9-a94b-219386246e98 9:43:25 PM: trace [handleAlarmStatus] Alarm status changed to: off
98c1172c-0625-46e6-a883-46d0edf13d53 9:43:25 PM: debug intrusionState()
98c1172c-0625-46e6-a883-46d0edf13d53 9:43:24 PM: info SHM getInitialData 0.119 (00) incidents:00, locationId:3f46115c-7e18-4b29-b033-042a067a895b
98c1172c-0625-46e6-a883-46d0edf13d53 9:43:23 PM: debug summaryData: [[icon:indicator-dot-green, iconColor:#79b821, value:Armed (Away)], [icon:indicator-dot-green, iconColor:#79b821, value:Everything OK, heroInfo:[heroStatus:ok, heroMessage:Everything OK]]] - [[icon:indicator-dot-green, iconColor:#79b821, value:Armed (Away)], [heroInfo:[heroMessage:Everything OK, heroStatus:ok], icon:indicator-dot-green, iconColor:#79b821, value:Everything OK]]
98c1172c-0625-46e6-a883-46d0edf13d53 9:43:23 PM: info SHM getInitialData 0.112 (00) incidents:00, locationId:3f46115c-7e18-4b29-b033-042a067a895b
98c1172c-0625-46e6-a883-46d0edf13d53 9:43:23 PM: debug summaryData: [[icon:indicator-dot-green, iconColor:#79b821, value:Armed (Away)], [icon:indicator-dot-green, iconColor:#79b821, value:Everything OK, heroInfo:[heroStatus:ok, heroMessage:Everything OK]]] - [[icon:indicator-dot-green, iconColor:#79b821, value:Armed (Away)], [heroInfo:[heroMessage:Everything OK, heroStatus:ok], icon:indicator-dot-green, iconColor:#79b821, value:Everything OK]]
2c31f263-109b-484f-b2a9-3025cb3c0875 9:43:23 PM: info refresh() - calling pollChildren , deviceId = 318327405120
cea74872-89e7-4130-b0fa-ea7796c0d91e 9:43:23 PM: trace getPhrases(), state.welcomeIssue = null
45259c96-b8e8-42ad-be88-0daca0119264 9:43:23 PM: trace Updates sent (318 / 2586ms)
45259c96-b8e8-42ad-be88-0daca0119264 9:43:22 PM: info Polling thermostat Living Room (318327405120) completed
45259c96-b8e8-42ad-be88-0daca0119264 9:43:22 PM: info Updates for 0 sensors
45259c96-b8e8-42ad-be88-0daca0119264 9:43:22 PM: info Updates for 1 thermostat (Living Room)
e83ffc27-0353-4fd4-8868-54da12d2d4ff 9:43:23 PM: info Updated 1 object (9ms)
e83ffc27-0353-4fd4-8868-54da12d2d4ff 9:43:23 PM: info Updated 1 object (9ms)
2c31f263-109b-484f-b2a9-3025cb3c0875 9:43:23 PM: info Updated 4 objects (132ms)
98c1172c-0625-46e6-a883-46d0edf13d53 9:43:22 PM: info SHM getInitialData 0.094 (00) incidents:00, locationId:3f46115c-7e18-4b29-b033-042a067a895b
98c1172c-0625-46e6-a883-46d0edf13d53 9:43:22 PM: debug summaryData: [[icon:indicator-dot-green, iconColor:#79b821, value:Armed (Away)], [icon:indicator-dot-green, iconColor:#79b821, value:Everything OK, heroInfo:[heroStatus:ok, heroMessage:Everything OK]]] - [[icon:indicator-dot-green, iconColor:#79b821, value:Armed (Away)], [heroInfo:[heroMessage:Everything OK, heroStatus:ok], icon:indicator-dot-green, iconColor:#79b821, value:Everything OK]]
fd1354ff-2f6a-445d-9055-3d1e3a68e10e 9:43:21 PM: trace checkQueue | Nothing in the Queue… Performing Queue Reset
45259c96-b8e8-42ad-be88-0daca0119264 9:43:20 PM: info Polling thermostat Living Room (318327405120)
cea74872-89e7-4130-b0fa-ea7796c0d91e 9:43:20 PM: trace getPhrases(), state.welcomeIssue = null
cea74872-89e7-4130-b0fa-ea7796c0d91e 9:43:19 PM: trace getPhrases(), state.welcomeIssue = null
fd1354ff-2f6a-445d-9055-3d1e3a68e10e 9:43:18 PM: info SpeakCommand Sent Successfully | Length: (37) | Execution Time (7559ms) | Recheck Wait: (2 sec) | CmdID: (32)
fd1354ff-2f6a-445d-9055-3d1e3a68e10e 9:43:18 PM: debug speakVolumeCmd([cmdDesc:SpeakCommand, cmdDt:1560998590834, cmdId:76, message:Home Monitoring is armed in away mode, msgDelay:2, newVolume:70, oldVolume:70, queueKey:qItem_1])…
fd1354ff-2f6a-445d-9055-3d1e3a68e10e 9:43:18 PM: debug checkQueue | Scheduling Queue Check for (2 sec) | Recheck for RateLimiting: true
985da1c6-8397-4ead-bf9e-d776005a46b8 9:43:17 PM: trace | NST Automations (NestMode) | setAway(false): | Setting structure to HOME
02f11789-da8e-489a-8363-2454fd724b90 9:43:17 PM: info ||| NST Manager (v5.6.4) | schedNextWorkQ ALREADY PENDING │ queue: 0 │ schedTime: 4 │ recentSendCmd: 2 │ last seconds: 678357 │ cmdDelay: 4 | runInActive: true | command proc: false | Api Limited: null
02f11789-da8e-489a-8363-2454fd724b90 9:43:17 PM: info ||| NST Manager (v5.6.4) | Skipping Cmd to Queue 0 (qsize: 1): 72kq2rJldIvv0Kje9ANtIu9uy-_EVCs9K7Iw4DV2mOwj7VyyMQd5Ug, structures, away, home, null
02f11789-da8e-489a-8363-2454fd724b90 9:43:17 PM: warn || NST Manager (v5.6.4) | Command Matches last in queue 0 - Skipping
02f11789-da8e-489a-8363-2454fd724b90 9:43:17 PM: debug NST Manager (v5.6.4) | setStructureAway | Setting Nest Location: (null to (Home)
985da1c6-8397-4ead-bf9e-d776005a46b8 9:43:17 PM: info ||| NST Automations (NestMode) | checkNestMode: The ST Mode (Night) has triggered Nest ‘Home’ true true
5a9fa509-61a6-439d-972f-47ed0b2021c6 9:43:17 PM: debug getChildDevices(false), children=1
5a9fa509-61a6-439d-972f-47ed0b2021c6 9:43:17 PM: debug getChildDevices(false), children=1
5a9fa509-61a6-439d-972f-47ed0b2021c6 9:43:17 PM: debug getChildDevices(false), children=1
231dbb21-4d1e-4d54-8689-86964faa4f06 9:43:16 PM: error physicalgraph.app.exception.SmartAppException: Device not found @line 180 (getDevice)
231dbb21-4d1e-4d54-8689-86964faa4f06 9:43:16 PM: debug getDevice, params: [appId:231dbb21-4d1e-4d54-8689-86964faa4f06, param1:devices, param2:cbad68af-d94f-43ad-b3d7-ac5487f9ffb7, action:[GET:executeSmartAppGet, POST:executeSmartAppPost, PUT:executeSmartAppPut, DELETE:executeSmartAppDelete, OPTIONS:executeSmartAppOptions], controller:smartAppApi, id:cbad68af-d94f-43ad-b3d7-ac5487f9ffb7]
2eb8108f-a689-4943-b8e3-43a75b833f9e 9:43:16 PM: info ╔ Event processed successfully (6580ms)
2eb8108f-a689-4943-b8e3-43a75b833f9e 9:43:16 PM: debug ║║ Comparison (enum) off is (string) off = true (1ms)
2eb8108f-a689-4943-b8e3-43a75b833f9e 9:43:16 PM: trace ║║ Executed [TV Background].off (7ms)
2eb8108f-a689-4943-b8e3-43a75b833f9e 9:43:16 PM: trace ║╔ Execution stage complete. (6421ms)
2eb8108f-a689-4943-b8e3-43a75b833f9e 9:43:16 PM: debug ║║ Cancelling statement #29’s schedules…
2eb8108f-a689-4943-b8e3-43a75b833f9e 9:43:16 PM: debug ║║ Condition #28 evaluated true (10ms)
2eb8108f-a689-4943-b8e3-43a75b833f9e 9:43:16 PM: trace ║║ Executed [Master West].off (5ms)
2eb8108f-a689-4943-b8e3-43a75b833f9e 9:43:16 PM: debug ║║ Skipped execution of physical command [TV Background].off() because it would make no change to the device. (5ms)
2eb8108f-a689-4943-b8e3-43a75b833f9e 9:43:16 PM: trace ║║ Executed [Master East].off (6ms)
2eb8108f-a689-4943-b8e3-43a75b833f9e 9:43:16 PM: trace ║║ Executed [Recessed Lights].off (5ms)
2eb8108f-a689-4943-b8e3-43a75b833f9e 9:43:16 PM: trace ║║ Executed [Hallway West].off (5ms)
2eb8108f-a689-4943-b8e3-43a75b833f9e 9:43:16 PM: trace ║║ Executed [Hallway East].off (4ms)
2eb8108f-a689-4943-b8e3-43a75b833f9e 9:43:16 PM: debug ║║ Skipped execution of physical command [Master West].off() because it would make no change to the device. (2ms)
2eb8108f-a689-4943-b8e3-43a75b833f9e 9:43:16 PM: trace ║║ Executed [Fountains].off (5ms)
2eb8108f-a689-4943-b8e3-43a75b833f9e 9:43:16 PM: debug ║║ Skipped execution of physical command [Master East].off() because it would make no change to the device. (3ms)
2eb8108f-a689-4943-b8e3-43a75b833f9e 9:43:16 PM: debug ║║ Skipped execution of physical command [Entertainment Lights].off() because it would make no change to the device. (4ms)
2eb8108f-a689-4943-b8e3-43a75b833f9e 9:43:16 PM: debug ║║ Skipped execution of physical command [Kitchen Lights].off() because it would make no change to the device. (2ms)
2eb8108f-a689-4943-b8e3-43a75b833f9e 9:43:16 PM: trace ║║ Executed [ecobee @ Living Room].away (6246ms)
2eb8108f-a689-4943-b8e3-43a75b833f9e 9:43:16 PM: debug ║║ Skipped execution of physical command [Hallway West].off() because it would make no change to the device. (3ms)
2eb8108f-a689-4943-b8e3-43a75b833f9e 9:43:16 PM: debug ║║ Skipped execution of physical command [Hallway East].off() because it would make no change to the device. (2ms)
2eb8108f-a689-4943-b8e3-43a75b833f9e 9:43:10 PM: debug ║║ Cancelling statement #2’s schedules…
2eb8108f-a689-4943-b8e3-43a75b833f9e 9:43:16 PM: debug ║║ Skipped execution of physical command [Fountains].off() because it would make no change to the device. (3ms)
2eb8108f-a689-4943-b8e3-43a75b833f9e 9:43:16 PM: trace ║║ Executed [Entertainment Lights].off (6ms)
2eb8108f-a689-4943-b8e3-43a75b833f9e 9:43:10 PM: debug ║║ Condition group #11 evaluated true (state did not change) (19ms)
2eb8108f-a689-4943-b8e3-43a75b833f9e 9:43:16 PM: debug ║║ Cancelling statement #13’s schedules…
2eb8108f-a689-4943-b8e3-43a75b833f9e 9:43:16 PM: debug ║║ Executed physical command [ecobee @ Living Room].away() (6243ms)
2eb8108f-a689-4943-b8e3-43a75b833f9e 9:43:10 PM: debug ║║ Condition #12 evaluated true (16ms)
2eb8108f-a689-4943-b8e3-43a75b833f9e 9:43:10 PM: debug ║║ Cancelling condition #1’s schedules…
2eb8108f-a689-4943-b8e3-43a75b833f9e 9:43:10 PM: debug ║║ Comparison (string) Home is_not (string) Hold: Away = true (2ms)
2eb8108f-a689-4943-b8e3-43a75b833f9e 9:43:10 PM: debug ║║ Condition #4 evaluated true (10ms)
2eb8108f-a689-4943-b8e3-43a75b833f9e 9:43:10 PM: debug ║║ Condition group #1 evaluated true (state changed) (13ms)
2eb8108f-a689-4943-b8e3-43a75b833f9e 9:43:10 PM: debug ║║ Cancelling condition #4’s schedules…
2eb8108f-a689-4943-b8e3-43a75b833f9e 9:43:10 PM: debug ║║ Comparison (string) away changes_to (string) away = true (1ms)
2eb8108f-a689-4943-b8e3-43a75b833f9e 9:43:10 PM: trace ║╚ Execution stage started
2eb8108f-a689-4943-b8e3-43a75b833f9e 9:43:10 PM: trace ║ Runtime (42073 bytes) successfully initialized in 67ms (v0.3.10c.20190522) (156ms)
2eb8108f-a689-4943-b8e3-43a75b833f9e 9:43:10 PM: debug ║ RunTime Analysis CS > 22ms > PS > 67ms > PE > 66ms > CE
2eb8108f-a689-4943-b8e3-43a75b833f9e 9:43:09 PM: info ╚ Received event [Home].alarmSystemStatus = away with a delay of 141ms
2c31f263-109b-484f-b2a9-3025cb3c0875 9:43:16 PM: info Updated 1 object (28ms)
2c31f263-109b-484f-b2a9-3025cb3c0875 9:43:16 PM: info Updated 3 objects (244ms)
2c31f263-109b-484f-b2a9-3025cb3c0875 9:43:15 PM: info Thermostat Program is Hold: Away

2c31f263-109b-484f-b2a9-3025cb3c0875 9:43:15 PM: info Updated 12 objects (532ms)
2c31f263-109b-484f-b2a9-3025cb3c0875 9:43:15 PM: info Updated 1 object (80ms)
2c31f263-109b-484f-b2a9-3025cb3c0875 9:43:15 PM: debug Ecobee Suite Manager: setProgram(Away) for for thermostat Living Room - holdType: indefinite, holdHours: null
45259c96-b8e8-42ad-be88-0daca0119264 9:43:15 PM: info setProgram(Away) for for thermostat Living Room - holdType: indefinite, holdHours: null
2c31f263-109b-484f-b2a9-3025cb3c0875 9:43:14 PM: info resumeProgram() - No current hold
2c31f263-109b-484f-b2a9-3025cb3c0875 9:43:14 PM: info Using holdType indefinite
45259c96-b8e8-42ad-be88-0daca0119264 9:43:14 PM: trace No updates…
2c31f263-109b-484f-b2a9-3025cb3c0875 9:43:12 PM: info refresh() - calling pollChildren , deviceId = 318327405120
2fa4bf8b-2d80-4f5b-a413-5fa47a02c09d 9:43:16 PM: info HS100(US) TV Background: Power: off / Dimmer Level: 0%
231dbb21-4d1e-4d54-8689-86964faa4f06 9:43:15 PM: debug updateDevice, params: [appId:231dbb21-4d1e-4d54-8689-86964faa4f06, param1:devices, param2:2fa4bf8b-2d80-4f5b-a413-5fa47a02c09d, action:[GET:executeSmartAppGet, POST:executeSmartAppPost, PUT:executeSmartAppPut, DELETE:executeSmartAppDelete, OPTIONS:executeSmartAppOptions], controller:smartAppApi, id:2fa4bf8b-2d80-4f5b-a413-5fa47a02c09d], request: [arguments:, command:off]
ac6ada8d-0827-4942-abb5-64d66adb0ed2 9:43:16 PM: info postEventToEndpoint: event successfully posted.
ac6ada8d-0827-4942-abb5-64d66adb0ed2 9:43:15 PM: debug Property Changed event coolingSetpoint: 83 (source: DEVICE)
ac6ada8d-0827-4942-abb5-64d66adb0ed2 9:43:15 PM: debug routeEndpointEvent event name: coolingSetpoint, physical?: false
ac6ada8d-0827-4942-abb5-64d66adb0ed2 9:43:15 PM: info postEventToEndpoint: event successfully posted.
ac6ada8d-0827-4942-abb5-64d66adb0ed2 9:43:15 PM: debug Property Changed event thermostatSetpoint: 73 (source: DEVICE)
ac6ada8d-0827-4942-abb5-64d66adb0ed2 9:43:15 PM: debug routeEndpointEvent event name: thermostatSetpoint, physical?: false
ac6ada8d-0827-4942-abb5-64d66adb0ed2 9:43:15 PM: info postEventToEndpoint: event successfully posted.
ac6ada8d-0827-4942-abb5-64d66adb0ed2 9:43:15 PM: debug Property Changed event heatingSetpoint: 63 (source: DEVICE)
ac6ada8d-0827-4942-abb5-64d66adb0ed2 9:43:15 PM: debug routeEndpointEvent event name: heatingSetpoint, physical?: false
ac6ada8d-0827-4942-abb5-64d66adb0ed2 9:43:15 PM: info postEventToEndpoint: event successfully posted.
ac6ada8d-0827-4942-abb5-64d66adb0ed2 9:43:15 PM: debug Property Changed event thermostatSetpoint: 71 (source: DEVICE)
ac6ada8d-0827-4942-abb5-64d66adb0ed2 9:43:15 PM: debug routeEndpointEvent event name: thermostatSetpoint, physical?: false
fd1354ff-2f6a-445d-9055-3d1e3a68e10e 9:43:15 PM: warn You’ve been Rate-Limited by Amazon for sending Consectutive Commands to 5+ Device… | Device will retry again in 2 seconds
fd1354ff-2f6a-445d-9055-3d1e3a68e10e 9:43:15 PM: debug speakVolumeCmd([cmdDesc:SpeakCommand, cmdDt:1560998590834, cmdId:213, message:Home Monitoring is armed in away mode, msgDelay:2, newVolume:70, oldVolume:70, queueKey:qItem_1])…
fd1354ff-2f6a-445d-9055-3d1e3a68e10e 9:43:15 PM: debug checkQueue | Scheduling Queue Check for (2 sec) | Recheck for RateLimiting: true
fd1354ff-2f6a-445d-9055-3d1e3a68e10e 9:43:15 PM: debug checkQueue | Scheduling Queue Check for (2 sec) | Recheck for RateLimiting: true
231dbb21-4d1e-4d54-8689-86964faa4f06 9:43:14 PM: debug updateDevice, params: [appId:231dbb21-4d1e-4d54-8689-86964faa4f06, param1:devices, param2:42dbddb4-6186-4ec0-8f29-222ef4069f4d, action:[GET:executeSmartAppGet, POST:executeSmartAppPost, PUT:executeSmartAppPut, DELETE:executeSmartAppDelete, OPTIONS:executeSmartAppOptions], controller:smartAppApi, id:42dbddb4-6186-4ec0-8f29-222ef4069f4d], request: [arguments:, command:off]
42dbddb4-6186-4ec0-8f29-222ef4069f4d 9:43:14 PM: info HS100(US) Salt Lamp: Power: off / Dimmer Level: 0%
231dbb21-4d1e-4d54-8689-86964faa4f06 9:43:13 PM: debug updateDevice, params: [appId:231dbb21-4d1e-4d54-8689-86964faa4f06, param1:devices, param2:eecb97f3-f5fe-48c2-ab00-37ced1971497, action:[GET:executeSmartAppGet, POST:executeSmartAppPost, PUT:executeSmartAppPut, DELETE:executeSmartAppDelete, OPTIONS:executeSmartAppOptions], controller:smartAppApi, id:eecb97f3-f5fe-48c2-ab00-37ced1971497], request: [arguments:, command:off]
d8c13074-faff-439f-aea2-3e021ee18b79 9:43:13 PM: trace checkQueue | Nothing in the Queue… Performing Queue Reset
bafab0c2-76e9-4b15-ac40-47b77a1f3bd6 9:43:13 PM: trace checkQueue | Nothing in the Queue… Performing Queue Reset
6c2c37a1-a70f-4265-a08d-7f651c0b329e 9:43:13 PM: trace checkQueue | Nothing in the Queue… Performing Queue Reset
231dbb21-4d1e-4d54-8689-86964faa4f06 9:43:12 PM: debug updateDevice, params: [appId:231dbb21-4d1e-4d54-8689-86964faa4f06, param1:devices, param2:0a694d1c-a056-4f4b-b757-d40d49536864, action:[GET:executeSmartAppGet, POST:executeSmartAppPost, PUT:executeSmartAppPut, DELETE:executeSmartAppDelete, OPTIONS:executeSmartAppOptions], controller:smartAppApi, id:0a694d1c-a056-4f4b-b757-d40d49536864], request: [arguments:, command:off]
231dbb21-4d1e-4d54-8689-86964faa4f06 9:43:12 PM: debug updateDevice, params: [appId:231dbb21-4d1e-4d54-8689-86964faa4f06, param1:devices, param2:87d7b93b-877b-4674-b59a-2297aa37b8a3, action:[GET:executeSmartAppGet, POST:executeSmartAppPost, PUT:executeSmartAppPut, DELETE:executeSmartAppDelete, OPTIONS:executeSmartAppOptions], controller:smartAppApi, id:87d7b93b-877b-4674-b59a-2297aa37b8a3], request: [arguments:, command:off]
fd1354ff-2f6a-445d-9055-3d1e3a68e10e 9:43:12 PM: warn You’ve been Rate-Limited by Amazon for sending Consectutive Commands to 5+ Device… | Device will retry again in 2 seconds
231dbb21-4d1e-4d54-8689-86964faa4f06 9:43:11 PM: debug updateDevice, params: [appId:231dbb21-4d1e-4d54-8689-86964faa4f06, param1:devices, param2:886b89ea-b33d-454d-90e3-4132e901515a, action:[GET:executeSmartAppGet, POST:executeSmartAppPost, PUT:executeSmartAppPut, DELETE:executeSmartAppDelete, OPTIONS:executeSmartAppOptions], controller:smartAppApi, id:886b89ea-b33d-454d-90e3-4132e901515a], request: [arguments:, command:off]
231dbb21-4d1e-4d54-8689-86964faa4f06 9:43:11 PM: debug updateDevice, params: [appId:231dbb21-4d1e-4d54-8689-86964faa4f06, param1:devices, param2:ed384e08-74cd-4cbc-8a7f-864256e216d7, action:[GET:executeSmartAppGet, POST:executeSmartAppPost, PUT:executeSmartAppPut, DELETE:executeSmartAppDelete, OPTIONS:executeSmartAppOptions], controller:smartAppApi, id:ed384e08-74cd-4cbc-8a7f-864256e216d7], request: [arguments:, command:off]
49c0d6a2-6952-4cb7-b897-4c3725d7c64f 9:43:11 PM: info SHM COMPLETED ARM/AWAY CHILDREN:2 ISA:49c0d6a2-6952-4cb7-b897-4c3725d7c64f, TIME:1.199
98c1172c-0625-46e6-a883-46d0edf13d53 9:43:11 PM: debug summaryData: [[icon:indicator-dot-green, iconColor:#79b821, value:Armed (Away)], [icon:indicator-dot-green, iconColor:#79b821, value:Everything OK, heroInfo:[heroStatus:ok, heroMessage:Everything OK]]] - [[icon:indicator-dot-gray, iconColor:#878787, value:Disarmed], [heroInfo:[heroMessage:Everything OK, heroStatus:ok], icon:indicator-dot-green, iconColor:#79b821, value:Everything OK]]
98c1172c-0625-46e6-a883-46d0edf13d53 9:43:11 PM: trace onSecurityEnable(MODE_AWAY)
49c0d6a2-6952-4cb7-b897-4c3725d7c64f 9:43:10 PM: trace 0
49c0d6a2-6952-4cb7-b897-4c3725d7c64f 9:43:10 PM: trace adding subscriptions to Alert with Lights
49c0d6a2-6952-4cb7-b897-4c3725d7c64f 9:43:09 PM: trace adding subscriptions to Alert with Sirens
49c0d6a2-6952-4cb7-b897-4c3725d7c64f 9:43:09 PM: trace subscribeChildApps()
49c0d6a2-6952-4cb7-b897-4c3725d7c64f 9:43:09 PM: info SHM TRYING ARM/AWAY CHILDREN: 2 ISA: 49c0d6a2-6952-4cb7-b897-4c3725d7c64f
49c0d6a2-6952-4cb7-b897-4c3725d7c64f 9:43:09 PM: info SHM armDisarmCheck executing away
6c2c37a1-a70f-4265-a08d-7f651c0b329e 9:43:10 PM: info SpeakCommand Sent Successfully | Length: (37) | Execution Time (232ms) | Recheck Wait: (2 sec) | CmdID: (11)
f4941436-fc56-4022-a443-97e7ab32a3fd 9:43:10 PM: debug INITIALIZED, settings: [triggerResetTime:1560303537548, contactSensors:[Child East Window, Guest West Window, Kitchen Window, Master East Window, Child West Window, Guest East Window, Master West Window, Office East Window, Office West Window, Cat West Window, Dining East Window, Dining West Window, Entry Delay Sensors], motionSensors:[Hallway Motion], lightDevices:[Intruder Alert]]
f4941436-fc56-4022-a443-97e7ab32a3fd 9:43:10 PM: debug Updated with settings: [triggerResetTime:1560303537548, contactSensors:[Child East Window, Guest West Window, Kitchen Window, Master East Window, Child West Window, Guest East Window, Master West Window, Office East Window, Office West Window, Cat West Window, Dining East Window, Dining West Window, Entry Delay Sensors], motionSensors:[Hallway Motion], lightDevices:[Intruder Alert]]
bafab0c2-76e9-4b15-ac40-47b77a1f3bd6 9:43:10 PM: info SpeakCommand Sent Successfully | Length: (37) | Execution Time (277ms) | Recheck Wait: (2 sec) | CmdID: (64)
fd1354ff-2f6a-445d-9055-3d1e3a68e10e 9:43:10 PM: debug speakVolumeCmd([cmdDesc:SpeakCommand, message:Home Monitoring is armed in away mode, newVolume:70, oldVolume:70, cmdDt:1560998590834])…
fd1354ff-2f6a-445d-9055-3d1e3a68e10e 9:43:10 PM: trace storeCurrentVolume(70) command received…
231dbb21-4d1e-4d54-8689-86964faa4f06 9:43:10 PM: debug updateDevice, params: [appId:231dbb21-4d1e-4d54-8689-86964faa4f06, param1:devices, param2:1fd3f64b-6900-4e2a-aabd-76c0109cb0aa, action:[GET:executeSmartAppGet, POST:executeSmartAppPost, PUT:executeSmartAppPut, DELETE:executeSmartAppDelete, OPTIONS:executeSmartAppOptions], controller:smartAppApi, id:1fd3f64b-6900-4e2a-aabd-76c0109cb0aa], request: [arguments:, command:off]
d8c13074-faff-439f-aea2-3e021ee18b79 9:43:10 PM: info SpeakCommand Sent Successfully | Length: (37) | Execution Time (482ms) | Recheck Wait: (2 sec) | CmdID: (9)
6c2c37a1-a70f-4265-a08d-7f651c0b329e 9:43:10 PM: debug speakVolumeCmd([cmdDesc:SpeakCommand, message:Home Monitoring is armed in away mode, newVolume:70, oldVolume:70, cmdDt:1560998590708])…
6c2c37a1-a70f-4265-a08d-7f651c0b329e 9:43:10 PM: trace storeCurrentVolume(70) command received…
bafab0c2-76e9-4b15-ac40-47b77a1f3bd6 9:43:10 PM: debug speakVolumeCmd([cmdDesc:SpeakCommand, message:Home Monitoring is armed in away mode, newVolume:70, oldVolume:70, cmdDt:1560998590566])…
bafab0c2-76e9-4b15-ac40-47b77a1f3bd6 9:43:10 PM: trace storeCurrentVolume(70) command received…
d8c13074-faff-439f-aea2-3e021ee18b79 9:43:10 PM: debug speakVolumeCmd([cmdDesc:SpeakCommand, message:Home Monitoring is armed in away mode, newVolume:70, oldVolume:70, cmdDt:1560998590257])…
d8c13074-faff-439f-aea2-3e021ee18b79 9:43:10 PM: trace storeCurrentVolume(70) command received…
507d9e4e-d0b4-406c-b988-4e624a0e9c65 9:43:10 PM: debug INITIALIZED, settings: [sirenDevices:[Utilitech Siren], sirenDuration:3, triggerResetTime:1560303536958, contactSensors:[Child East Window, Guest West Window, Kitchen Window, Master East Window, Child West Window, Guest East Window, Master West Window, Office East Window, Office West Window, Cat West Window, Dining East Window, Dining West Window, Entry Delay Sensors], motionSensors:[Hallway Motion]]
507d9e4e-d0b4-406c-b988-4e624a0e9c65 9:43:10 PM: debug Updated with settings: [sirenDevices:[Utilitech Siren], sirenDuration:3, triggerResetTime:1560303536958, contactSensors:[Child East Window, Guest West Window, Kitchen Window, Master East Window, Child West Window, Guest East Window, Master West Window, Office East Window, Office West Window, Cat West Window, Dining East Window, Dining West Window, Entry Delay Sensors], motionSensors:[Hallway Motion]]
30175c49-f24e-4e9f-98c4-c7e15bdd3993 9:43:10 PM: info ╔ Event processed successfully (350ms)
30175c49-f24e-4e9f-98c4-c7e15bdd3993 9:43:09 PM: info ╚ Received event [Home].alarmSystemStatus = away with a delay of 90ms
231dbb21-4d1e-4d54-8689-86964faa4f06 9:43:09 PM: debug updateDevice, params: [appId:231dbb21-4d1e-4d54-8689-86964faa4f06, param1:devices, param2:640096a1-3cef-496e-8cc0-994f4a79518e, action:[GET:executeSmartAppGet, POST:executeSmartAppPost, PUT:executeSmartAppPut, DELETE:executeSmartAppDelete, OPTIONS:executeSmartAppOptions], controller:smartAppApi, id:640096a1-3cef-496e-8cc0-994f4a79518e], request: [arguments:, command:off]
231dbb21-4d1e-4d54-8689-86964faa4f06 9:43:10 PM: debug Event data successfully posted to SharpTools.io
231dbb21-4d1e-4d54-8689-86964faa4f06 9:43:10 PM: debug Event data successfully posted to SharpTools.io
0fab4f2c-8ce9-45f9-a94b-219386246e98 9:43:09 PM: info Config true
0fab4f2c-8ce9-45f9-a94b-219386246e98 9:43:09 PM: trace [handleChangeMode] Mode is Away run normal 1 minute Polling for sensors
0fab4f2c-8ce9-45f9-a94b-219386246e98 9:43:09 PM: trace [handleAlarmStatus] Alarm status changed to: away
231dbb21-4d1e-4d54-8689-86964faa4f06 9:43:09 PM: debug executedPhrase, params: [appId:231dbb21-4d1e-4d54-8689-86964faa4f06, param1:phrases, param2:a72854aa-cbc8-4515-a3fc-ab03943880ad, action:[GET:executeSmartAppGet, POST:executeSmartAppPost, PUT:executeSmartAppPut, DELETE:executeSmartAppDelete, OPTIONS:executeSmartAppOptions], controller:smartAppApi, id:a72854aa-cbc8-4515-a3fc-ab03943880ad]

I disabled all pistons and deleted SHM configuration. I created a new SHM config then the issue came back still. It happens every hour around 43 to 44. (8:43, 9:43…) No matter when you disarmed or when you config a new SHM, it always runs around 43, 44.

Do you know if I uninstall SHM from IDE, will I be able to reinstall it back? Something in the cloud or in my local box must have something stuck in a while loop.

I read through the log from IDE and realized NST Manager has an automation kept sending something to SHM. It didn’t send away but sent null. Anyway, I didn’t have any issue before since yesterday. I removed the automation and now everything works again. Thanks.