Just this morning, all of my Arlo Q cameras were deemed unavailable by Smartthings and failed in all my routines. My Arlo Pro cameras are unaffected. In the Arlo app, the cameras operate as normal. I did notice that when viewing the Arlo Q settings in the Smartthings app, there use to be an WiFi icon, which has somehow been replaced with what looks like an ethernet adapter icon. As these are wifi cameras, I think this is part of the issue.
I have attempted already to remove and reconnect the cameras via the Arlo Smart app but to no avail. I have also attempted to reboot the cameras.
If anyone has any comments or suggestions, I would greatly appreciate it.
Edit: Through the Smartthings App, the live stream of the cameras displays correctly, but shows a header that says the camera is “unavailable.” Security and routines do not work, however.
Edit2: Hub version 18.00021
Edit3: I disabled the Device Health feature and now the Arlo Q’s function properly when used with routines. I have not tested the security yet.
Edit4: Correction, routines are not working, though the “Unavailable” notice is gone.
Edit5: As of the morning of August 18, 2017, the issue appears to have been hotfixed.