# Arlo cameras not responding to ST commands (May 2020)

**URL:** <https://community.smartthings.com/t/arlo-cameras-not-responding-to-st-commands-may-2020/194668>\
**Category:** Devices & Integrations\
**Created:** [May 20, 2020, 7:35am UTC](https://community.smartthings.com/t/arlo-cameras-not-responding-to-st-commands-may-2020/194668 "2020-05-20T07:35:55Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![jjmucker](https://avatars.discourse-cdn.com/v4/letter/j/ecccb3/32.png) [@jjmucker](https://community.smartthings.com/u/jjmucker)\
**Post date:** [May 20, 2020, 7:35am UTC](https://community.smartthings.com/t/arlo-cameras-not-responding-to-st-commands-may-2020/194668/1 "2020-05-20T07:35:55Z")

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Just noticed this morning that my Arlo cameras aren’t working with ST. This happened a few weeks ago as well. I generally have them switch off when I open my kitchen door, even though within ST it says they have switched off, they haven’t. ☹

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**Author:** ![Alwas](https://avatars.discourse-cdn.com/v4/letter/a/c67d28/32.png) [@Alwas](https://community.smartthings.com/u/Alwas)\
**Post date:** [May 20, 2020, 11:04am UTC](https://community.smartthings.com/t/arlo-cameras-not-responding-to-st-commands-may-2020/194668/2 "2020-05-20T11:04:18Z")

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Exactly the same thing happened to me this morning 🤔

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**Author:** ![David715](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/david715/32/103358_2.png) [@David715](https://community.smartthings.com/u/David715)\
**Post date:** [May 21, 2020, 11:30pm UTC](https://community.smartthings.com/t/arlo-cameras-not-responding-to-st-commands-may-2020/194668/3 "2020-05-21T23:30:53Z")

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I have this problem as well. I am unable to view the camera feeds or use them in automations through the Smartthings app. They work fine when viewed in the Arlo app.

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**Author:** ![diogo](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/diogo/32/119174_2.png) [@diogo](https://community.smartthings.com/u/diogo)\
**Post date:** [May 24, 2020, 1:23pm UTC](https://community.smartthings.com/t/arlo-cameras-not-responding-to-st-commands-may-2020/194668/4 "2020-05-24T13:23:23Z")

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I’m experiencing same thing over here, and also I can not see the arlo live streaming at ST. It work fine in the Arlo app also.

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**Author:** ![chewbaru](https://avatars.discourse-cdn.com/v4/letter/c/a88e4f/32.png) [@chewbaru](https://community.smartthings.com/u/chewbaru)\
**Post date:** [May 25, 2020, 12:30am UTC](https://community.smartthings.com/t/arlo-cameras-not-responding-to-st-commands-may-2020/194668/5 "2020-05-25T00:30:56Z")

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Going to be setting up a pair of Arlo Pro 2’s with ST next week. Do you guys have them set up though the ST Home Monitor? I’ve read of a few different ways to arm/disarm them.

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**Author:** ![Nate\_Schmitt](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/nate_schmitt/32/128582_2.png) [@Nate\_Schmitt](https://community.smartthings.com/u/Nate_Schmitt)\
**Post date:** [October 17, 2020, 5:38pm UTC](https://community.smartthings.com/t/arlo-cameras-not-responding-to-st-commands-may-2020/194668/6 "2020-10-17T17:38:49Z")

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Any resolution? I’m having the same issue.