Are you serious (repeated problems every night, May 2018)

I have no idea, really.

I would hope whatever they’re doing under the hood is tested in some way in a development environment first.

Maybe the more severe outages have nothing to do with the behind the scenes changes that they have announced to the way the ST cloud will be functioning in the near future.

I doubt they’re going to publicly explain what happened in detail. They rarely ever have done that in the past.