I got the new V2 hub earlier this week and the first thing I did was to set up my Hue Bulbs (with the Hue Bridge). It was a really easy process, but nothing happens when I try to turn them off and on, change the color, or anything. The only response I got was using the Gentle Wake Up smart app set to dim 0-99% over 1 minute. About 40 seconds after running it the lights kinda flickered on to energizing white.
So, is this supposed to work? Do I have to do something more complicated than it seems? I’ve tried everything listed in the V1 support pages including trying to Uninstall (the app won’t let me, says “An unexpected error occurred”).
I emailed support but have not heard back for three days.