So it seems, I’m learning, that the new ST app does not work with iWatch. I’ve switch to the new app, but needed to reinstall the classic app to use iWatch. It works as it should, except that scenes need to be created again in the old app. Also, the classic app is still slated to shutdown soon, which will render iWatch users with zer options. ST support has stated, that while they acknowledge they are breaking existing functionality that was marketed to customers and the reason many purchased the product, they will go ahead with the breaking changes.
This is a terrible idea and I’ve attempted to find product management to ensure they are aware of the impact and try to get them to prioritize getting the feature working in the new app and delay the shutdown until it is added.
Has anyone run the up the ladder yet or know who this needs to escalate to?
If this effects you, please also reply.
Also, also, are they any social media accounts for ST and home automation in general this should be messaged on? Often all that will force a change is wide spread messaging.