# App not compatible with device **URL:** \ **Category:** Android\ **Created:** [September 18, 2020, 7:39pm UTC](https://community.smartthings.com/t/app-not-compatible-with-device/205599 "2020-09-18T19:39:15Z")\ **Posts on this page:** 13\ **Page:** 1
**Author:** ![txfudgeshop](https://avatars.discourse-cdn.com/v4/letter/t/c37758/32.png) [@txfudgeshop](https://community.smartthings.com/u/txfudgeshop)\ **Post date:** [September 18, 2020, 7:39pm UTC](https://community.smartthings.com/t/app-not-compatible-with-device/205599/1 "2020-09-18T19:39:15Z")
My phone is a Samsung Galaxy Note 4. I migrated from classic app to new ST app & get message that the new app is not compatible with my device. At this point I assume I must buy a new phone, which I don’t want to do. Is there a workaround for this? ---
**Author:** ![jkp](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/jkp/32/117130_2.png) [@jkp](https://community.smartthings.com/u/jkp)\ **Post date:** [September 18, 2020, 7:43pm UTC](https://community.smartthings.com/t/app-not-compatible-with-device/205599/2 "2020-09-18T19:43:29Z")
Install an older version of the apk. I believe you need a version about 3 versions ago. [https://www.apkmirror.com/apk/smartthings/smartthings-smartthings/](https://www.apkmirror.com/apk/smartthings/smartthings-smartthings/) ---
**Author:** ![txfudgeshop](https://avatars.discourse-cdn.com/v4/letter/t/c37758/32.png) [@txfudgeshop](https://community.smartthings.com/u/txfudgeshop)\ **Post date:** [September 18, 2020, 8:20pm UTC](https://community.smartthings.com/t/app-not-compatible-with-device/205599/3 "2020-09-18T20:20:58Z")
Thanks for the reply…I’m confused now. I have a working version of the ST Classic app on the phone now. I did the migration as I said. I bring up the classic app and at top of the app it says “This location has migrated to the new SmartThings. Get your new SmartThings experience now”. If I click on the “get new experience now” that’s where I get the " your device not compatible with this version.". So are you saying that I need an older version of the “new ST app” or an older version of the “classic ST” app (which I assume I have already & it’s working. Will this working version I have of the app on my phone stop working in October? ---
**Author:** ![jkp](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/jkp/32/117130_2.png) [@jkp](https://community.smartthings.com/u/jkp)\ **Post date:** [September 18, 2020, 8:21pm UTC](https://community.smartthings.com/t/app-not-compatible-with-device/205599/4 "2020-09-18T20:21:42Z")
Older version of the new app ---
**Author:** ![7andy](https://avatars.discourse-cdn.com/v4/letter/7/6de8d8/32.png) [@7andy](https://community.smartthings.com/u/7andy)\ **Post date:** [September 19, 2020, 6:29am UTC](https://community.smartthings.com/t/app-not-compatible-with-device/205599/5 "2020-09-19T06:29:47Z")
… or a newer phone! ---
**Author:** ![martico](https://avatars.discourse-cdn.com/v4/letter/m/cab0a1/32.png) [@martico](https://community.smartthings.com/u/martico)\ **Post date:** [September 19, 2020, 11:04am UTC](https://community.smartthings.com/t/app-not-compatible-with-device/205599/6 "2020-09-19T11:04:47Z")
But not just any newer phone. My brand new Samsung A21s had exactly the same problem. I did ask in [another post](https://community.smartthings.com/t/requirements-for-an-android-phone-that-will-run-the-new-smartthings-app/205317) if anyone knows what the requirements for the new app are - so far no answers. ---
**Author:** ![txfudgeshop](https://avatars.discourse-cdn.com/v4/letter/t/c37758/32.png) [@txfudgeshop](https://community.smartthings.com/u/txfudgeshop)\ **Post date:** [September 19, 2020, 1:23pm UTC](https://community.smartthings.com/t/app-not-compatible-with-device/205599/7 "2020-09-19T13:23:46Z")
Thanks for the reply but I’d rather not buy a new phone just to use ST…I’m not a big cellphone user. I think my best bet is to just buy a new Hub from another manufacturer as it will be much cheaper than a new phone…been looking for an excuse to do so…ST new app just convinced me! ---
**Author:** ![mad2k](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/mad2k/32/143075_2.png) [@mad2k](https://community.smartthings.com/u/mad2k)\ **Post date:** [July 22, 2021, 2:40am UTC](https://community.smartthings.com/t/app-not-compatible-with-device/205599/8 "2021-07-22T02:40:28Z")
> [@Samsung phones not compatible with new app](https://community.smartthings.com/t/samsung-phones-not-compatible-with-new-app/213591/2): > > I have stumbled onto the solution to this issue. I simply downloaded the app from the Galaxy Store rather than the Play Store, and the installation went off without a hitch. I’m guessing the A21 that I returned on Samsung’s advice would have had success as well. It’s a shame that Samsung hardware and Smartthings “experts” are not aware of this solution. I have wasted a lot of time and energy on this issue. Solved the problem for me. ---
**Author:** ![fido](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/fido/32/163321_2.png) [@fido](https://community.smartthings.com/u/fido)\ **Post date:** [July 22, 2021, 9:05am UTC](https://community.smartthings.com/t/app-not-compatible-with-device/205599/9 "2021-07-22T09:05:33Z")
If you are desperate to gain access to your devices install an app called home remote, gives access to all of your ST devices, you cannot create or edit automations but all devices will show up and be controllable If I’m honest, it is wayyy better than the ST app, OK it is missing all the automations but as an instant and quick display of devices it blows ST out the water, even in its basic free version ![Screenshot_20210721-171357](https://global.discourse-cdn.com/smartthings/original/3X/7/7/77547d4adca3ac6d667fd5e742a797b4cc0d989b.jpeg) ---
**Author:** ![mhasliza](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/mhasliza/32/156717_2.png) [@mhasliza](https://community.smartthings.com/u/mhasliza)\ **Post date:** [June 2, 2022, 12:21am UTC](https://community.smartthings.com/t/app-not-compatible-with-device/205599/10 "2022-06-02T00:21:26Z")
Thank u!! It works!! ---
**Author:** ![Shepard](https://avatars.discourse-cdn.com/v4/letter/s/f14d63/32.png) [@Shepard](https://community.smartthings.com/u/Shepard)\ **Post date:** [July 6, 2022, 5:07pm UTC](https://community.smartthings.com/t/app-not-compatible-with-device/205599/11 "2022-07-06T17:07:06Z")
Cool trick ---
**Author:** ![jkp](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/jkp/32/117130_2.png) [@jkp](https://community.smartthings.com/u/jkp)\ **Post date:** [July 6, 2022, 5:13pm UTC](https://community.smartthings.com/t/app-not-compatible-with-device/205599/12 "2022-07-06T17:13:57Z")
Just a reminder…. Home Remote is based on the legacy groovy platform. At some point in the future, ST will end support for groovy and Home Remote will stop working. There are some other alternatives to consider: [SharpTools](https://SharpTools.io) [ActionTiles](https://actiontiles.com) [SmartThings Dashboard](https://account.smartthings.com) ---
**Author:** ![Sami\_Ali](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/sami_ali/32/174522_2.png) [@Sami\_Ali](https://community.smartthings.com/u/Sami_Ali)\ **Post date:** [February 24, 2023, 9:37pm UTC](https://community.smartthings.com/t/app-not-compatible-with-device/205599/13 "2023-02-24T21:37:43Z")
I got the same phone and i actually regret getting it. Alot of unsuported apps, Bad camera quality And 32 gb base model