Hi guys. Strange question but I have a strange issue. Through a series of mishaps, I have two orphaned devices that were created by a smart app that I now cannot delete because I’m getting a “State cannot be greater than 100000.0 characters” error message in the IDE when I try to delete them.
800-SAMSUNG has refused to help me, or even escalate a trouble ticket on my behalf, because they were created by a non-supported smartapp so I’m kinda stuck. Any ideas for a smartapp hack or other method of forcibly clearing the device state to eliminate this error, so I can then delete the devices through the IDE?
I have no idea if this is even possible, but I figured someone here might have seen an error like this before and have an idea. I’ve never experienced anything like this in the 3 years I’ve been a ST user and am completely frustrated at Samsung’s willingness to try to help me.