Android Widget doesn't work outside home network?


I’ve got the Smartthings app on my Note 8 with widgets for the routines, Armed (away), Armed (Home) and Disarmed.
My issue is that the widget shows an red exclamation mark when running them outside the home network
but works perfect when at home.

The routines works perfect inside or outside the network.

Anyone stumbled upon this before?



I have all my Routines available on my Android, and they work perfectly fine with just cellular connection. My Hue and LIFX widgets work as well.

Open up Apps / SmartThings / Data usage and Enable Background Data

Make sure to mark this post as a Solution if that was the issue. The little ✓ there. :slight_smile:

Thanks a lot!

I actually had background data on but I also have datasaver on so I enabled Unrestricted data usage and now it works.

Strange though, none of my other apps have this issue…

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