Public service announcement for those who may upgrade to Pie. I reached out to support since my daughter’s Nokia 6.1 on Pie had basically stopped working for presence entirely. I tried all the standards like rebooting, signing out, uninstalling, resetting Geo location, checking accuracy setting, removing and readding as sensor before I reached out and the first answer was check location accuracy. Below is the second answer. I’m still not convinced it’s the issue as it magically started working again (for now) as well as I’m pretty sure the issue started before the upgrade. It’s my daughter’s phone so I’m not entirely sure when she upgraded.
“At this time the SmartThings app does not fully support Android 9.0 os. You may be able to download and install the app but you will experience a variety of bugs. This seems to be one of them. We are working on bringing full compatibility to Android 9.0 but at this time the patch isn’t yet complete.”