Hi All - Not seen any recent threads on this topic, but I have a new starter kit, which had mobile presence working fine till i had to shutdown my hub (remove batteries and power) for 15-20 mins due to some issues with my multi-purpose sensors. When the hub came back up, a bunch of my sensors required re-inserting battery to join back. However my android phone on the api browser still says status “inactive”. How do I fix this - i tried killing the app and restarting the phone, but that did not work. Should I remove my phone from the hub and/or re-install the app? It shows the phone as being ‘present’ from yesterday evening when i came back home, but status ‘inactive’.
Any guidance would be great!