Having problems with the Android app crashing every time I go to the lights and switches shortcut on the dashboard. I was trying to automate a ge outside switch module to come on at dusk and off at a specific time. Set up the on command just fine but when configuring the off command, it wanted me to add a new switch and the started giving me unauthorized notices and now I can’t do anything. Any ideas?
Try to log out, and back into the app. Let us know if this works. Remember to manually log out of your account.
Tried all of that. Had a chat with ST this morning and it seems that I have some broken code somewhere. The devs are looking into it and will notify me when they have a solution. So far, I’m very happy with ST and ST tech support! I’m sure it’s something that I screwed up but they are more than willing to help.
Well it is good to hear that they are working with you. ST support is excellent, and that is one of the primary reasons that I am sticking with them.
They fixed it shortly after I posted yesterday. Everything is back to normal!
That’s good to hear that they fixed your Android issues. I’ve been back and forth with Support and they haven’t been able to fix a single one of my issues on Android. All was well with iOS, and switching to Android has been nothing but a headache.
Just want to add my experience. I use a Note 4 5.1.1 with 2.0.8. The app crashes on me maybe 2-5 times a day depending how often i am in the app. It gets frustrating especially when trying to create rules in RM or check on devices in general.
I also have an iPhone 5S for work and the app never crashes.
Anyone else having this experience on there Android device?