So for a couple of my devices, the new SmartThings app wants to download addons. Like when I pull up my motion sensor in the app. Or when I pull up my new Fyrtur blinds.
On the new Android 11 Beta 1, trying to download it gives the error “Couldn’t download. Contact us for help.” It downloads fine on a phone with Android 10. I’m assuming something’s changed with the permissions the app needs to download these addons. Obviously beta software can always break things but hopefully Samsung is aware and fixes it before the final release.
But anyway, does anyone know if there’s a way to sideload these addons from one phone to another? It doesn’t seem to be an secondary APK that gets installed or anything…
You should check, that has any adblocker or similar blocking the access built into the Android 11.
Or just check that you have allowed all permissions for the SmartThings app.
In case anyone is wondering, beta 1.5 released today does not change anything in this regard. And I agree / understand that a beta wouldn’t necessarily be supported. I just hope Samsung is aware of this by the time the final release comes along. And I was sort of hoping that there was a way to copy the addons from one device to another, but it doesn’t seem that it’s possible.
It already has been. I don’t know any timelines for support but last year Samsung released Android 10 based firmware about a month after the Pixel line got the final release.
Same issue here on two Pixel Phone 3 XL and Pixel 2. Both Running the latest Android 11 Beta RPB1.200504.020. Is there a Beta App program we can join to help for things like this?
We have a closed beta program but in this case it wouldn’t matter. There is an API change in Android 11 SDK 30. Mobile team is aware and is going to add support, but it’s not even available in our current test builds.
For what it’s worth, at some point in the last few weeks (Android 11 beta 3 maybe? it was before the recent SmartThings app update) this started working.