I recently purchased several Iris smart plugs. They aren’t being picked up by the hub (classic app). I have several of these devices for years and haven’t had an issue.
I have done:
Hold down the button while plugging them in the outlet and release when it blinks
Press the button 8 times (set exclude mode).
Unplugged the hub for 15 minutes
When I try to pair the classic app gives me the message - An error occurred while searching for devices.
I didn’t see in logs anything that matched this. I doubt it is the devices as the error looks to be in ST when adding a thing.
Any feedback, thoughts would be helpful.