All devices and routines missing from IOS device but are available online

This usually happens because your account has been upgraded to a Samsung login and a new default location was automatically created for you, but it’s not the location that has your devices. :scream:

This could happen without you receiving any notification. Support should be able to fix it for you, but you can usually also fix it on your own:

See the community FAQ:

FAQ: Common issues encountered migrating from a SmartThings to Samsung account (or: "Help! My hub/devices have disappeared!")