Alexa wont change channels on my tv

Devices & Integrations Connected Things
#1

I am currently having issues when using Alexa and Logitech harmony hub to change channels.
My cable provider is xfinity.

For example I will say “Alexa turn on ESPN.” On my TV, the channel number will show up, but it wont change channels. Is anyone having the same issues? If so how can it be fixed?

#2

wait am i reading this right? it inputs the channel numver but doesnt turn the channel?

#3

try to change these settings. to get, setup, devices activities, favorites

IMG_5314.PNG640×1136 46.4 KB

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