Is the red banner in the Harmony app? Or in the smartthings mobile app?
You have an activity that exists in harmony, and you are trying to use the harmony logitech triggers smart app to associate to it? Or you already got everything set up, it just doesn’t happen to be working today?
Here are my steps to set up a momentary button called Netflix activate a Harmony activity which is also called Netflix. (The names or just a coincidence. They could be different.
I just tested and everything worked fine here.
One time setup for harmony hub
One) use “harmony connect” smart up to establish my hub as a device too smart things that’s a one time set up process what you’ve already done.
One time setup for a new trigger, in this case Netflix
One) Create a new virtual momentary switch. I called this Netflix. It’s going to trigger a Harmony activity which is also called Netflix, although it’s fine if they had two different names.
Two) go into the marketplace section of the smartthings mobile app, select “harmony logitech triggers” smart app and install it. You need one instance of this smart app for every trigger rule that you will have.
Three) stepping through that wizard choose “switch on” as the trigger, and select my momentary switch called “Netflix” as the switch to use
Four) still stepping through the wizard, choose Netflix from the list of activities
Five) still stepping through the wizard, save this trigger under the name “harmony trigger Netflix” and finish installing it.
This completes the one time set up of the trigger.
To Use the Trigger
Now that everything is set up, whenever I want to activate the harmony activity called Netflix, I can just find the Netflix switch in the SmartThings mobile app and tap it and the associated harmony activity should start.
Sometimes you can get a timeout error here, it’s just a problem of harmony not responding.
When that happens, first check to see if your harmony has a firmware or app update pending.
If not, just try again.