# Alexa-controlled, S.T. security system stopped working after upgrading Apps last weekend **URL:** \ **Category:** General Discussion\ **Created:** [November 7, 2017, 3:19pm UTC](https://community.smartthings.com/t/alexa-controlled-s-t-security-system-stopped-working-after-upgrading-apps-last-weekend/104364 "2017-11-07T15:19:54Z")\ **Posts on this page:** 1\ **Showing post:** 3
**Author:** ![JDRoberts](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/jdroberts/32/56577_2.png) [@JDRoberts](https://community.smartthings.com/u/JDRoberts)\ **Post date:** [November 7, 2017, 3:53pm UTC](https://community.smartthings.com/t/alexa-controlled-s-t-security-system-stopped-working-after-upgrading-apps-last-weekend/104364/3 "2017-11-07T15:53:37Z")
I doubt if it had anything to do with ADT, because a lot of people are reporting problems from last weekend regardless of the devices involved. There were actually three separate sets of problems. šŸ˜„ 1. If you are getting a message from Amazon that smartthings is not responding, see the following thread. This is a known problem and they are supposed to be working on it. > [@Alexa works but she thinks she doesn't (November 2017)](https://community.smartthings.com/t/alexa-works-but-she-thinks-she-doesnt-november-2017/103835/): > > I have searched a little and have not found anything on this so I do apologize if there is another topic out there. I am just starting out with ST and only have it integrated with Amazon Echo and Harmony at the moment. Currently, if I tell alexa to ā€œturn on Netflix in Living Roomā€ she will say, ā€œsorry, I am having trouble connecting to smartthingsā€ but then the Harmony activity will trigger and it works perfectly. There is not even but a 1 sec delay if that. So, my questions are, has anyone else experienced this false response and if so is there a way to fix it? thanks, Scott Two. If you use webcore as any part of the set up, it broke because of daylight savings time. Thereā€™s a fix for that one. See the following. > [@Webcore Pistons not firing (November 5, 2017)](https://community.smartthings.com/t/webcore-pistons-not-firing-november-5-2017/104091/): > > Anybody else have any problems with webcore pistons not firing today? I can turn individual things on and off from the phone app so thatā€™s working fine, but no pistons are working. No logs are being created which suggests webcore isnā€™t picking up the command from the phone Any ideas? 1. If this is just a general, ā€œthings that were working fine for months have now stopped working,ā€ see the following thread. Itā€™s not clear whether all the problems reported there are all related to each other, but they all happened around the same time. > [@SmartThings Current Stability?](https://community.smartthings.com/t/smartthings-current-stability/103832/): > > Are there any known issues currently with SmartThings? Since the beginning of the week Iā€™ve been having an extraordinary amount of problems which is strange considering I normally have none. Currently my devices are ā€˜stickingā€™ when turning them on / off via the app e.g. When I click ā€˜Onā€™ the button changes to ā€˜Turning Onā€™ and stays like that, until I press it furiously! Clicking into individual devices e.g. to change colour of a bulb, and Iā€™m faced with a message that says ā€œDevice currently unavailableā€ Trying to turn on a simple bulb tonight via Alexa, Iā€™m told 'Sorryā€¦ Sofa Lamp is currently not available". Looking at the ā€˜Recentlyā€™ tab of various devices sees a stupid amount of polling by Amazon Alexa e.g. ā€œAmazon Alexa (UK) sent refresh command to Sofa Lampā€. This happens twā€¦ There is also a separate Alexa problem which has to do with the new Alexa feature for their routines, but that wouldnā€™t be something which had been working for months and then stopped. --- _[View the full topic](https://community.smartthings.com/t/alexa-controlled-s-t-security-system-stopped-working-after-upgrading-apps-last-weekend/104364)._