JohnRichard
February 23, 2023, 12:39pm
12
@Johan_Ostlund We had a similar problem in which we couldn’t get the Siren 6 Sounds to fire off. In brief, each of the sounds had a field set to “null”, rather than “on or off”, so the Siren 6 Device Card would never become fully enabled. Here’s what we did to solve the issue:
Posting this in hopes that it helps someone else when they’re having problems getting an Aeotec 6 Siren installed and fully functional.
I installed an Aeotec Siren 6, but had to remove/uninstall it for testing. I removed it properly from the Z-Wave Network, then installed it again.
However, upon reinstallation, Sound/End Points 2-8 were disabled and I would receive the pop-up message every time I opened the Device Card: “This device hasn’t updated all of its status information yet. Check again later.”
[1_The Device Hasn't Updated Its Status]
As well, in the API Browser+, all of the Sounds had a value of “null”:
[Status_Dean]
No matter how many times I refreshed the card, it would not update its status. I tried resetting the Siren to Factory defaults, a Z-Wave Repair, Removing/Rei…