Aeotec Nano Dimmer - who are their OEM partners?

aeotec

(Andrew Robinson) #1

I understand Aeotec are pretty unreliable when it comes to releasing new products, but I noticed today that the Nano Dimmer page on their website says that the product is current shipping to their OEM partners. Does anyone have any idea who their OEM partners are and if the Nano Dimmers are available to purchase from them? Googling hasn’t brought up the answer.

http://aeotec.com/z-wave-light-dimmer-switch (scroll to the bottom)


#2

They have a couple, but they are either for devices which are sold in a kit for installers to use or to some of the big “do it for me” channels like the cable companies. You probably won’t be able to buy individual devices from them. For one thing, these partners are generally not set up to collect the individual sales tax required on a retail sale, and they just don’t want to get into that process.

In addition Aeon Labs manufactures for multiple regions, and that particular OEM partner might be in China and the devices not on the US frequency anyway.

You could try one, but I’m not optimistic.


(Mark) #3

http://www.discounthomeautomation.com/s.nl/sc.17/category./.f?search=Aeotec+nano

Seems like they have the new nano line in stock? I haven’t found it anywhere else yet.


(Mark) #4

I ordered a nano switch from that site, didn’t come in a box or with instructions, just a plastic bag. It does look like a genuine device though.

I asked a customer service rep at @TheSmartestHouse when they would have it in stock and they said not for a few months.


#5

Hi Mark, thanks for bringing this to our attention. We’ve had the device on order for a while so we should be one of the first to get it (directly from Aeotec). We recommend checking with Aeotec if the stock over at discounthomeautomation is authorized and covered by their warranty. Our assumption is it isn’t since it arrived without a box or instructions.


(Mark) #6

Thanks for the suggestion, I guess I’ll do that.


(Mark) #7

I emailed aeotec and initially the customer support rep agreed it seemed strange. But he said he looked into it and confirmed discounthomeautomation.com has genuine aeotec nano switches that are covered under warranty.

I wonder why the devices seem to be available there but nowhere else?


#8

They may be skimming them off of an order intended for an OEM. That doesn’t mean it’s not legitimate, they may have an arrangement with Time Warner or Xfinity or somebody to get some of the devices that they end up deciding not to use.

Again, the main reason that most OEMs don’t sell individual pieces is that they’re not set up to collect the sales tax on an individual retail sale and they just don’t want to get into that. But sometimes there are distributors who will pick up the inventory and sell it on to individuals.

That could also explain why there are no boxes for them, large wholesale orders don’t necessarily come in the same packaging as devices intended for individual retail sale.


(Mark) #9

The aeotec rep said the items were intended for integration into gateways, I guess maybe he meant for providers like xfinity.

Now that I know it’s covered under warranty in case I have a problem, I’m going to try to install it in a fixture (no neutrals in my switch boxes). Last time i installed a micro switch, it was a tight fit so I’d like to see how much easier this one stuffs in there.


#10

If you guys can’t wait for the Nano Dimmer, we have a great device from Qubino which manufactures their products in Europe. They’ve just entered the US market with a bunch of unique products, including a trailing-edge micro dimmer which will handle low-voltage dimmable bulbs way better than most Z-Wave dimmers out there (requires a neutral though):

All modules here: http://www.thesmartesthouse.com/collections/qubino

If you want to try the dimmer or any other Qubino device, enter STFORUM code for 10% off at check-out :slight_smile:


(Brandon) #11

@TheSmartestHouse Doesn’t seem like this code is still valid :wink:


#12

The coupon expired at the end of February but we just extended the promo for ST community members til the end of May. Enjoy!


(Brandon) #13

My impatience got the better of me and the order was already placed. Thanks though.


#14

No worries, we already took care of it :wink:


(Brandon) #15

Wow!

I purchased 1 to test with and if things work out I’ll be purchasing a bunch more.

Thanks again for the excellent customer service. You’ve earned a long-term customer :slight_smile: