Aeon Labs smart energy monitor V1 not reporting battery status


#1

I have the Aeon Labs smart energy monitor V1, and have the Aeon HEMv2 v1 driver, but it is not reporting battery status. The battery level shows 0% and the app config button doesn’t work. I’m able to click the ST gear at the top to set the price per kWh. Does battery % work on v1 of the Aeon? I have it plugged in. I ran it on batteries for a while to test that function, and it reported the same, as when plugged in, but still no battery % reported.

Below is a screen capture of my screen: