This is true for all Zwave devices. The Z wave alliance understood that there might be times when the original hub was not available. Perhaps the hub itself had failed, or, as in this case, it was discontinued. Perhaps you bought a used device. Or sometimes even a device will arrive new but will have been paired to a test network at the factory and was not reset.
So for this reason, any zwave hub can issue a “general exclusion“ which can be received by any zwave end device, even one that was never previously joined to that hub.
That’s why the first troubleshooting step any time a device won’t pair to a zwave network is to do a general exclusion to make sure that any old network information has been cleared.
You will have to find the user manual for the specific device that you are trying to exclude to get the specific steps that that device requires to act on the general exclusion command.
Here are the instructions for issuing the general exclusion from any smartthings hub on your network.