Activity Log Crashes


(Convinced ST will never be unbroken…) #1

Anybody on Android able to open their activity feed? I have 4 devices from KitKat to Lollipop, they all crash.


(Greg) #2

I can

4.4.4

123456677


(April Wong) #3

Hey Scott,
Mind if you can provide this information for me, when you have a chance?

Description of issue -
Mobile app version -
Mobile OS (iOS, Android, Windows) -
OS version (i.e. iOS 8.1, Android 4.2.2) -

Can you recreate the problem? -
a- It only happened once, can’t recreate
b- It’s happened more than once, but I can’t recreate 100% of the time
c- I can recreate the problem at will

Steps to reproduce, or, if it’s not reproducible what you were doing right before the issue occurred. -

Screen shots if relevant-

Any other relevant info-

Optional:

SmartThings username

Time the issue occurred


(Convinced ST will never be unbroken…) #4

Description of issue - Crash on opening activity feed
Mobile app version - 1.7.4
Mobile OS (iOS, Android, Windows) - Android
OS version (i.e. iOS 8.1, Android 4.2.2) - 4.4.4, 5.0, 5.1

Can you recreate the problem? - c- I can recreate the problem at will

Steps to reproduce, or, if it’s not reproducible what you were doing right before the issue occurred. - Launch app; tap upper-right corner open Hello, Home; tap upper-right corner open Activity Feed.


#5

Is this the same crash issue @garyd9 has seen?


(Aaron S) #6

If anyone else is seeing crashes, kindly have them email support@smartthings.com with the same information @April requested.

@scottinpollock we have someone looking into your ticket.

Thanks!


(April Wong) #7

<3 Aaron, you da best.


(Greg) #8

@scottinpollock are you still having this issue? it seems to have resurfaced for me.


(Convinced ST will never be unbroken…) #9

Don’t really know as I pretty much avoid using the app these days. It seems to be working ok on the Nexus 7 I have in front of me. I’ll try to remember to check it on my other devices and report back if I see any unexpected behavior.