Accidentally changed location in Samsung account and my whole ST setup is gone!

Any ideas?

Completely blank as new

Wish I could offer help. I’d like to know what/how/why it happened so I never have to go through it!

I went in to change my password.

Apparently I entered “deer" Into the location setting.

It took that as Germany.

When I logged back on everything was in Germany, so I tried to change it back.

Now, I have to wait 180 days to change location back.

And

It took everything with it. I was left with a blank setup.

That is a harsh reality check! Sorry for the pain you are going through!

You should reach out to Samsung Support. Once you get the Country changed back, I bet your hub/devices will come back.

Samsung Support

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I thought about what would happen after the 6 months, but there is no way I was going to have a crippled house for 6 months lol.

Customer support was painful. From Samsung account help to st help back to accounts back to st

Bow, I’m.spending the day trying to get 10 year old devices to reset.

My fingers actually hurt from all the paddle.switches lol

Hi @Derek_Wyman

Hi, just to confirm, have you already reset the devices?

Yes. I started clean.

They repeatedly told me there was nothing they could do

Been a hard go resetting devices ((((