A Message from Alex on Platform Improvements and Our Plan Forward

[ady624 (I hate Mondays)]

Ha! Thanks JDRoberts for sending me there, after I posted my theory, @mccarbc has found the workaround solution for the restart-after-internet-down for those who have UVerse. It involves disabling an event notification on the UVerse router Another bug bites the dust - ST could help though by flushing DNS before attempting to reconnect.

Hub stays offline after Internet outage. Requires reboot (AT&T UVerse)

WOW! After months of this issue I read @ady624 post and a light bulb clicked on for me and I fixed this. In the settings for the ATT UVerse NVG589 called “Broadband Status Notification” if you turn this off the behavior described in @ady624 post above stops; e.g. the NVG589 doesn’t wipe out DNS on the ST hub. Setting is under Diagnostics -> Event Notifications -> Broadband Status Notification. Just turn it off and save. I tried this twice and my ST hub now back comes up almost instantly after the DSL connection is restored. I’m so glad I ran across your post today!! It’s not a fix for the ST hub but a very good workaround until ST fixes this. Brad