4-button devices not showing 4 buttons?

[Bry (Bryan)]

@JDRoberts

Some other people have reported the same thing recently.

Aeotec wallmotequad

Hi all, I recently purchased a wallmote quad and have been unable to get it to work properly with my aeotec hub and smartthings. It shows up and is connected buy only 3 buttons are able to be controlled and only 2 types of controls are available for each button. I am fairly new to this stuff so I don’t know if I’m doing something wrong. I have reset it a few times and deleted and reconnected it. Still no joy. Any help would be greatly appreciated!