I decided to try Ring support. I was pleasantly surprised to get through to a human quite quickly…and I explained the issue. They’d never heard of Smarthings but when I explained, they said “sounds like a hub…” but pretty quickly they shut me down with the “Sounds like Samsung’s problem - call them” response. I thought the integrations were supported by the individual vendors… Changing tack, I asked them what they thought the model number of the spotlight cam wired was but they didn’t seem to know about model numbers. I guess I could try ST support but suspect I’ll get the ‘Best call Ring’ response…
I assume, this being a cloud integration, that it’s theoretical fixable by a cloud update ? (like how ST adds new vendors)