2018 - Current: Custom Graber Virtual Cord Z-wave+ Shades & Bali Autoview Z-wave+ Shades

Can you try a small variation? I am travelling right now and haven’t been able to check with the motors we have in office yet. But instead of turn off and on commands can you limit commands to set brightness or whatever the equivalent in WebCore was and report back to me? I am still waiting on Graber to get back and the last update was on Wednesday with they are still looking into it.

Do you mean dimmer level? Like 99% and 0%

Yep. Just a running theory I have.

Also if you can report one other thing to me. Open the app, control the shade using the slider, so for example, let it go from 0% to 90% and while it’s travelling, send it an additional command and report back what happens. Do this a couple of times and see if you see the same behavior where it stops when you send it a command for a different position while it’s moving.

These are the commands I have available in WebCore in Hubitat

Sure thing

You would use Set Level.

Changing them to move to 99% and 0% seems to have a higher success rate than using On and Off. In fact all 5 blinds worked like they should for the first 4 complete cycles. On the 5th cycle two blinds moved somewhere around 10%, then started moving really slow and stopped and became unresponsive, which is what usually happens. sending them a command in the opposite direction around 10% or so usually clears them up.

So then I told a blind that was closed to 0% to open to 99% When it reached around 50% I used the slider to set it to 80%. It immediately went slow motion and stopped. Tried it a couple times with different values and had the same behavior.

This is what I had changed the piston to. Switch 13 is a virtual switch I was using to trigger the open and close.

The last bit with it slowing and stopping once it was already moving. Is it happening every time? If it is my running theory might be correct. Please get back to me and I will pass it on to Graber.

It did every time I tried it. Maybe 3 times. I will try it some more and get back to you.

For these I am no longer using WebCore, and am using the percentage setting in the device handler.

Ok, so it seems to only trip up if it is given a different percentage command in the same direction of movement. Example: if it is open (99%) and I give it a command for 30% it will start closing towards 30%. When it reaches lets say 70%, and I give it another command for 40% or 20% it will stop and lock up. So far every time.

Example 2: lets say it is open (99%) and I give it a command for 20%. When it reaches the 50% mark and I give it a new command for 80%, it slows down and stops like if it is going to lock up, but then reverses and goes to the 80% mark like it should.

Ok I tested example2 7 times, and on the 7th try it locked up with a reverse percentage as well.

Yes, every time they lock up, they start moving, then change to a slow motion and stop. They usually move around 10% before stopping.

This is VERY similar to what I see…

So this morning after sunrise, this is what happened after the WebCore piston ran. Very typical morning. A random number of blinds don’t work properly. It could be any number of them. The ones that didn’t open all the way moved around 10% or so and stopped. Today three of the five failed to open.

Device 3 and 5 are Sonos speakers, and Switch 5 is Dooya motorized curtains which work flawlessly 100% of the time.

Thanks for the update.

Can a few more people experiencing the problem do the testing david did and get back to me?

Also if you can report one other thing to me. Open the app, control the shade using the slider, so for example, let it go from 0% to 90% and while it’s travelling, send it an additional command and report back what happens. Do this a couple of times and see if you see the same behavior where it stops when you send it a command for a different position while it’s moving.

@DeveloperDavid And sorry to ask this again, but can you get logs once more the next time it happens by itself. With the testing you did, and the new logs I should hopefully be able to figure out what’s happening and pass it on as well to Graber for an update.

Also if you can send logs when doing the testing steps by sending a second command while the shade is moving, that would help as well.

I unlocked them and closed all of them, then triggered the WebCore piston with the Virtual switch (Switch 13). This time they all opened properly except the one on the far left. Here are the logs for that Left Living Room Shade as captured in Hubitat.

dev:922018-06-01 10:02:40.556:infoLiving Room Left Shade is at 8% [physical]
dev:922018-06-01 10:02:40.554:debugisLevelChange:false
dev:922018-06-01 10:02:40.553:debugisSwitchChange:false
dev:922018-06-01 10:02:40.548:debugdimmerEvents value: 8, type: physical
dev:922018-06-01 10:02:40.546:debugSwitchMultilevelReport value: 8
dev:922018-06-01 10:02:40.544:debuglast event [switch:on] was 18692ms ago
dev:922018-06-01 10:02:40.540:debugparse description: zw device: 34, command: 2603, payload: 08 08 00
dev:922018-06-01 10:02:36.924:infoLiving Room Left Shade is at 8% [physical]
dev:922018-06-01 10:02:36.923:debugisLevelChange:false
dev:922018-06-01 10:02:36.922:debugisSwitchChange:false
dev:922018-06-01 10:02:36.917:debugdimmerEvents value: 8, type: physical
dev:922018-06-01 10:02:36.915:debugSwitchMultilevelReport value: 8
dev:922018-06-01 10:02:36.913:debuglast event [switch:on] was 15061ms ago
dev:922018-06-01 10:02:36.909:debugparse description: zw device: 34, command: 2603, payload: 08 08 00
dev:922018-06-01 10:02:36.885:infoLiving Room Left Shade is at 8% [physical]
dev:922018-06-01 10:02:36.883:debugisLevelChange:false
dev:922018-06-01 10:02:36.882:debugisSwitchChange:false
dev:922018-06-01 10:02:36.876:debugdimmerEvents value: 8, type: physical
dev:922018-06-01 10:02:36.875:debugSwitchMultilevelReport value: 8
dev:922018-06-01 10:02:36.872:debuglast event [switch:on] was 15021ms ago
dev:922018-06-01 10:02:36.869:debugparse description: zw device: 34, command: 2603, payload: 08 08 00
dev:922018-06-01 10:02:36.839:infoLiving Room Left Shade is at 8% [physical]
dev:922018-06-01 10:02:36.838:debugisLevelChange:false
dev:922018-06-01 10:02:36.837:debugisSwitchChange:false
dev:922018-06-01 10:02:36.831:debugdimmerEvents value: 8, type: physical
dev:922018-06-01 10:02:36.830:debugSwitchMultilevelReport value: 8
dev:922018-06-01 10:02:36.827:debuglast event [switch:on] was 14975ms ago
dev:922018-06-01 10:02:36.823:debugparse description: zw device: 34, command: 2603, payload: 08 08 00
dev:922018-06-01 10:02:36.517:infoLiving Room Left Shade is at 8% [physical]
dev:922018-06-01 10:02:36.515:debugisLevelChange:false
dev:922018-06-01 10:02:36.513:debugisSwitchChange:false
dev:922018-06-01 10:02:36.509:infoLiving Room Left Shade is at 8% [physical]
dev:922018-06-01 10:02:36.505:debugisLevelChange:false
dev:922018-06-01 10:02:36.503:debugisSwitchChange:false
dev:922018-06-01 10:02:36.501:debugdimmerEvents value: 8, type: physical
dev:922018-06-01 10:02:36.499:debugSwitchMultilevelReport value: 8
dev:922018-06-01 10:02:36.493:debuglast event [switch:on] was 14642ms ago
dev:922018-06-01 10:02:36.488:debugdimmerEvents value: 8, type: physical
dev:922018-06-01 10:02:36.486:debugparse description: zw device: 34, command: 2603, payload: 08 08 00
dev:922018-06-01 10:02:36.484:debugSwitchMultilevelReport value: 8
dev:922018-06-01 10:02:36.480:debuglast event [switch:on] was 14628ms ago
dev:922018-06-01 10:02:36.473:debugparse description: zw device: 34, command: 2603, payload: 08 08 00
dev:922018-06-01 10:02:36.109:infoLiving Room Left Shade is at 8% [physical]
dev:922018-06-01 10:02:36.108:debugisLevelChange:false
dev:922018-06-01 10:02:36.106:debugisSwitchChange:false
dev:922018-06-01 10:02:36.099:debugdimmerEvents value: 8, type: physical
dev:922018-06-01 10:02:36.098:debugSwitchMultilevelReport value: 8
dev:922018-06-01 10:02:36.095:debuglast event [switch:on] was 14244ms ago
dev:922018-06-01 10:02:36.091:debugparse description: zw device: 34, command: 2603, payload: 08 08 00
dev:922018-06-01 10:02:35.104:infoLiving Room Left Shade is at 8% [physical]
dev:922018-06-01 10:02:35.103:debugisLevelChange:false
dev:922018-06-01 10:02:35.102:debugisSwitchChange:false
dev:922018-06-01 10:02:35.096:debugdimmerEvents value: 8, type: physical
dev:922018-06-01 10:02:35.095:debugSwitchMultilevelReport value: 8
dev:922018-06-01 10:02:35.092:debuglast event [switch:on] was 13241ms ago
dev:922018-06-01 10:02:35.089:debugparse description: zw device: 34, command: 2603, payload: 08 08 00
dev:922018-06-01 10:02:34.246:infoLiving Room Left Shade is at 8% [physical]
dev:922018-06-01 10:02:34.244:debugisLevelChange:false
dev:922018-06-01 10:02:34.242:debugisSwitchChange:false
dev:922018-06-01 10:02:34.232:debugdimmerEvents value: 8, type: physical
dev:922018-06-01 10:02:34.230:debugSwitchMultilevelReport value: 8
dev:922018-06-01 10:02:34.226:debuglast event [switch:on] was 12374ms ago
dev:922018-06-01 10:02:34.219:debugparse description: zw device: 34, command: 2603, payload: 08 08 00
dev:922018-06-01 10:02:32.897:infoLiving Room Left Shade is at 8% [physical]
dev:922018-06-01 10:02:32.895:debugisLevelChange:false
dev:922018-06-01 10:02:32.894:debugisSwitchChange:false
dev:922018-06-01 10:02:32.888:infoLiving Room Left Shade is at 8% [physical]
dev:922018-06-01 10:02:32.886:debugisLevelChange:false
dev:922018-06-01 10:02:32.883:debugdimmerEvents value: 8, type: physical
dev:922018-06-01 10:02:32.882:debugSwitchMultilevelReport value: 8
dev:922018-06-01 10:02:32.879:debuglast event [switch:on] was 11027ms ago
dev:922018-06-01 10:02:32.874:debugparse description: zw device: 34, command: 2603, payload: 08 08 00
dev:922018-06-01 10:02:32.872:infoLiving Room Left Shade is at 8% [physical]
dev:922018-06-01 10:02:32.870:debugisLevelChange:false
dev:922018-06-01 10:02:32.869:debugisSwitchChange:false
dev:922018-06-01 10:02:32.867:debugisSwitchChange:false
dev:922018-06-01 10:02:32.860:debugdimmerEvents value: 8, type: physical
dev:922018-06-01 10:02:32.858:debugSwitchMultilevelReport value: 8
dev:922018-06-01 10:02:32.855:debuglast event [switch:on] was 11003ms ago
dev:922018-06-01 10:02:32.851:debugparse description: zw device: 34, command: 2603, payload: 08 08 00
dev:922018-06-01 10:02:32.838:debugdimmerEvents value: 8, type: physical
dev:922018-06-01 10:02:32.837:debugSwitchMultilevelReport value: 8
dev:922018-06-01 10:02:32.833:debuglast event [switch:on] was 10982ms ago
dev:922018-06-01 10:02:32.829:debugparse description: zw device: 34, command: 2603, payload: 08 08 00
dev:922018-06-01 10:02:32.823:infoLiving Room Left Shade is at 8% [physical]
dev:922018-06-01 10:02:32.822:debugisLevelChange:false
dev:922018-06-01 10:02:32.821:debugisSwitchChange:false
dev:922018-06-01 10:02:32.815:debugdimmerEvents value: 8, type: physical
dev:922018-06-01 10:02:32.814:debugSwitchMultilevelReport value: 8
dev:922018-06-01 10:02:32.811:debuglast event [switch:on] was 10960ms ago
dev:922018-06-01 10:02:32.807:debugparse description: zw device: 34, command: 2603, payload: 08 08 00
dev:922018-06-01 10:02:32.248:infoLiving Room Left Shade is at 8% [physical]
dev:922018-06-01 10:02:32.246:debugisLevelChange:false
dev:922018-06-01 10:02:32.244:debugisSwitchChange:false
dev:922018-06-01 10:02:32.238:debugdimmerEvents value: 8, type: physical
dev:922018-06-01 10:02:32.226:debugSwitchMultilevelReport value: 8
dev:922018-06-01 10:02:32.222:debuglast event [switch:on] was 10370ms ago
dev:922018-06-01 10:02:32.218:debugparse description: zw device: 34, command: 2603, payload: 08 08 00
dev:922018-06-01 10:02:32.180:infoLiving Room Left Shade is at 8% [physical]
dev:922018-06-01 10:02:32.178:debugisLevelChange:false
dev:922018-06-01 10:02:32.177:debugisSwitchChange:false
dev:922018-06-01 10:02:32.171:debugdimmerEvents value: 8, type: physical
dev:922018-06-01 10:02:32.169:debugSwitchMultilevelReport value: 8
dev:922018-06-01 10:02:32.166:debuglast event [switch:on] was 10315ms ago
dev:922018-06-01 10:02:32.163:debugparse description: zw device: 34, command: 2603, payload: 08 08 00
dev:922018-06-01 10:02:32.143:infoLiving Room Left Shade is at 8% [physical]
dev:922018-06-01 10:02:32.142:debugisLevelChange:false
dev:922018-06-01 10:02:32.140:debugisSwitchChange:false
dev:922018-06-01 10:02:32.135:debugdimmerEvents value: 8, type: physical
dev:922018-06-01 10:02:32.134:debugSwitchMultilevelReport value: 8
dev:922018-06-01 10:02:32.131:debuglast event [switch:on] was 10279ms ago
dev:922018-06-01 10:02:32.127:debugparse description: zw device: 34, command: 2603, payload: 08 08 00
dev:922018-06-01 10:02:31.990:infoLiving Room Left Shade is at 8% [physical]
dev:922018-06-01 10:02:31.989:debugisLevelChange:false
dev:922018-06-01 10:02:31.987:debugisSwitchChange:false
dev:922018-06-01 10:02:31.982:debugdimmerEvents value: 8, type: physical
dev:922018-06-01 10:02:31.980:debugSwitchMultilevelReport value: 8
dev:922018-06-01 10:02:31.978:debuglast event [switch:on] was 10126ms ago
dev:922018-06-01 10:02:31.974:debugparse description: zw device: 34, command: 2603, payload: 08 08 00
dev:922018-06-01 10:02:31.947:infoLiving Room Left Shade is at 8% [physical]
dev:922018-06-01 10:02:31.946:debugisLevelChange:false
dev:922018-06-01 10:02:31.944:debugisSwitchChange:false
dev:922018-06-01 10:02:31.938:debugdimmerEvents value: 8, type: physical
dev:922018-06-01 10:02:31.937:debugSwitchMultilevelReport value: 8
dev:922018-06-01 10:02:31.934:debuglast event [switch:on] was 10083ms ago
dev:922018-06-01 10:02:31.930:debugparse description: zw device: 34, command: 2603, payload: 08 08 00
dev:922018-06-01 10:02:31.928:infoLiving Room Left Shade is at 8% [physical]
dev:922018-06-01 10:02:31.925:debugisLevelChange:false
dev:922018-06-01 10:02:31.923:debugisSwitchChange:false
dev:922018-06-01 10:02:31.917:debugdimmerEvents value: 8, type: physical
dev:922018-06-01 10:02:31.916:debugSwitchMultilevelReport value: 8
dev:922018-06-01 10:02:31.912:debuglast event [switch:on] was 10060ms ago
dev:922018-06-01 10:02:31.908:debugparse description: zw device: 34, command: 2603, payload: 08 08 00
dev:922018-06-01 10:02:29.902:infoLiving Room Left Shade is at 8% [physical]
dev:922018-06-01 10:02:29.900:debugisLevelChange:false
dev:922018-06-01 10:02:29.898:debugisSwitchChange:false
dev:922018-06-01 10:02:29.892:debugdimmerEvents value: 8, type: physical
dev:922018-06-01 10:02:29.891:debugSwitchMultilevelReport value: 8
dev:922018-06-01 10:02:29.884:debuglast event [switch:on] was 8032ms ago
dev:922018-06-01 10:02:29.867:debugparse description: zw device: 34, command: 2603, payload: 08 08 00
dev:922018-06-01 10:02:29.818:infoLiving Room Left Shade was set to 8% [physical]
dev:922018-06-01 10:02:29.816:debugisLevelChange:true
dev:922018-06-01 10:02:29.814:debugisSwitchChange:false
dev:922018-06-01 10:02:29.803:debugdimmerEvents value: 8, type: physical
dev:922018-06-01 10:02:29.801:debugSwitchMultilevelReport value: 8
dev:922018-06-01 10:02:29.797:debuglast event [switch:on] was 7945ms ago
dev:922018-06-01 10:02:29.789:debugparse description: zw device: 34, command: 2603, payload: 08 08 00
dev:922018-06-01 10:02:21.852:infoLiving Room Left Shade is at 99% [digital]
dev:922018-06-01 10:02:21.850:infoLiving Room Left Shade was turned on [digital]
dev:922018-06-01 10:02:21.849:debugisLevelChange:false
dev:922018-06-01 10:02:21.836:debugisSwitchChange:true
dev:922018-06-01 10:02:21.830:debugdimmerEvents value: 99, type: digital
dev:922018-06-01 10:02:21.828:debugsetLevel value: 99`

Here is a log for a blind that worked properly. Much shorter

dev:122018-06-01 10:02:52.382:infoDining Room Right Shade is at 99% [physical]
dev:122018-06-01 10:02:52.380:debugisLevelChange:false
dev:122018-06-01 10:02:52.378:debugisSwitchChange:false
dev:122018-06-01 10:02:52.368:debugdimmerEvents value: 99, type: physical
dev:122018-06-01 10:02:52.366:debugSwitchMultilevelReport value: 99
dev:122018-06-01 10:02:52.362:debuglast event [switch:on] was 30609ms ago
dev:122018-06-01 10:02:52.346:debugparse description: zw device: 09, command: 2603, payload: 63 63 00
dev:122018-06-01 10:02:21.780:infoDining Room Right Shade is at 99% [digital]
dev:122018-06-01 10:02:21.751:infoDining Room Right Shade was turned on [digital]
dev:122018-06-01 10:02:21.749:debugisLevelChange:false
dev:122018-06-01 10:02:21.748:debugisSwitchChange:true
dev:122018-06-01 10:02:21.740:debugdimmerEvents value: 99, type: digital
dev:122018-06-01 10:02:21.738:debugsetLevel value: 99

For this one, I started with the Blind in the open position. I told it to close using the device handler. It was moving like it was going to function correctly. I then sent it a command for 20%. It then went slo mo and stopped.

dev:162018-06-01 10:12:38.126:infoDining Room Left Shade is at 74% [physical]
dev:162018-06-01 10:12:38.125:debugisLevelChange:false
dev:162018-06-01 10:12:38.123:debugisSwitchChange:false
dev:162018-06-01 10:12:38.118:debugdimmerEvents value: 74, type: physical
dev:162018-06-01 10:12:38.116:debugSwitchMultilevelReport value: 74
dev:162018-06-01 10:12:38.113:debuglast event [switch:on] was 5394ms ago
dev:162018-06-01 10:12:38.109:debugparse description: zw device: 0D, command: 2603, payload: 4A 4A 00
dev:162018-06-01 10:12:37.948:infoDining Room Left Shade was set to 74% [physical]
dev:162018-06-01 10:12:37.944:debugisLevelChange:true
dev:162018-06-01 10:12:37.942:debugisSwitchChange:false
dev:162018-06-01 10:12:37.932:debugdimmerEvents value: 74, type: physical
dev:162018-06-01 10:12:37.930:debugSwitchMultilevelReport value: 74
dev:162018-06-01 10:12:37.918:debuglast event [switch:on] was 5191ms ago
dev:162018-06-01 10:12:37.903:debugparse description: zw device: 0D, command: 2603, payload: 4A 4A 00
dev:162018-06-01 10:12:32.720:infoDining Room Left Shade was set to 20% [digital]
dev:162018-06-01 10:12:32.718:infoDining Room Left Shade was turned on [digital]
dev:162018-06-01 10:12:32.710:debugisLevelChange:true
dev:162018-06-01 10:12:32.709:debugisSwitchChange:true
dev:162018-06-01 10:12:32.697:debugdimmerEvents value: 20, type: digital
dev:162018-06-01 10:12:32.694:debugsetLevel value: 20
dev:162018-06-01 10:12:27.070:infoDining Room Left Shade was turned off [digital]
dev:162018-06-01 10:12:27.068:debugisLevelChange:false
dev:162018-06-01 10:12:27.067:debugisSwitchChange:true
dev:162018-06-01 10:12:27.061:debugdimmerEvents value: 0, type: digital

Here is how the blinds ended up after the WebCore piston posted above ran the close routine at sunset. Only one of the five closed properly. Lets just say 0 wife approval factor.