Good Morning
I wanted to find out if anyone has run into these issues recently. I have had my smartthings hub setup for over 6 months. Everything was working perfectly. No issues. I had 1 motion sensor and 7 lights attached to it (Phillips Hue).
3 weeks ago, I decided to add a second motion sensor since I had also bought a Bloom bulbs. I bought the same sensor from Amazon as my previous one.
As soon as I added the new sensor, my primary sensor went bad. It will show up in the app as not reachable. I removed the sensor from my app and try to add it again. I can no longer add the primary sensor back into Smart Things. Support is usually crappy. When I sent the email to them, their standard answer is that they don’t support it, yet the model of the sensor shows up in my app as a thing to add.
The second issue that started 3 weeks ago is one of my Phillips Hue lights. It has been on a schedule for 6 months (starts at 7pm every night and turns off at 7 am every morning). For the past 3 weeks, the light is starting up with 1% illumination (meaning very low brightness). Not sure why it is doing that. If I go in my smart things app, click on the light, and turn on the illumination to 100%, it goes bright, but the app only shows 1% no matter what.
Lights - Phillips Hue
Sensor - z-wave Plus PIR Motion Sensor (added as EcoLink PIR Motion Detector with Pet Immunity).
Has anyone encountered anything like this? Or have they had other issues in past 3 weeks? I am thinking that Smart Things have done some update or tweak that has screwed things up.
Thanks.