# FAQ **URL:** https://community.smartthings.com/c/smartapps/faq/42.md [Latest](https://community.smartthings.com/latest.md) · [Categories](https://community.smartthings.com/categories.md) · [Tags](https://community.smartthings.com/tags.md) --- ## [Time and Actions in Daily Routines disappear on App](https://community.smartthings.com/t/time-and-actions-in-daily-routines-disappear-on-app/308717)
**Author:** [@CarlosJ](https://community.smartthings.com/u/CarlosJ)\ **Replies:** 11\ **Last updated:** [April 14, 2026, 11:53pm UTC](https://community.smartthings.com/t/time-and-actions-in-daily-routines-disappear-on-app/308717 "2026-04-14T23:53:39Z")
Daily routines loses almost all data in the ST app, Time and Action settings. On the app displays only one IF condition and one THEN action. all time triggers and actions disappear. Surprisingly actions keep working, if … --- ## [Smartthing device builder 422 the request is malformed. DTH is not a valid value](https://community.smartthings.com/t/smartthing-device-builder-422-the-request-is-malformed-dth-is-not-a-valid-value/304350)
**Author:** [@1nicemustang](https://community.smartthings.com/u/1nicemustang)\ **Replies:** 2\ **Last updated:** [August 6, 2025, 4:43pm UTC](https://community.smartthings.com/t/smartthing-device-builder-422-the-request-is-malformed-dth-is-not-a-valid-value/304350 "2025-08-06T16:43:03Z")
I’m getting this error now when trying to log into the edge device creator to change my driver parameters. It worked up until today now the error. I can log into all other Samsung sites without this error. --- ## [ST Smart Lighting Routine Issues](https://community.smartthings.com/t/st-smart-lighting-routine-issues/291958)
**Author:** [@z4ib55](https://community.smartthings.com/u/z4ib55)\ **Replies:** 14\ **Last updated:** [February 5, 2025, 12:22am UTC](https://community.smartthings.com/t/st-smart-lighting-routine-issues/291958 "2025-02-05T00:22:23Z")
Hi All. Recently on my ST Version 3 hub, I’ve lost access to the ST “Smart Lighting” routine. I used to have 15 action within this routine. I can see them, but can no longer access the logic to make changes, or even crea… --- ## [FAQ: Where are SmartThings Scenes Listed in Alexa App?](https://community.smartthings.com/t/faq-where-are-smartthings-scenes-listed-in-alexa-app/277415)
**Author:** [@Paul\_Oliver](https://community.smartthings.com/u/Paul_Oliver)\ **Replies:** 8\ **Last updated:** [January 27, 2024, 7:12pm UTC](https://community.smartthings.com/t/faq-where-are-smartthings-scenes-listed-in-alexa-app/277415 "2024-01-27T19:12:31Z")
Thanks. How did you figure that out? That is more convoluted than how ST hides things. Another Alexa question. Where are Scenes currently listed in Alexa? They used to be on the devices page. --- ## [FAQ: create a virtual three-way using the “mirror“ feature of SmartLighting \[NEEDS UPDATING\]](https://community.smartthings.com/t/faq-create-a-virtual-three-way-using-the-mirror-feature-of-smartlighting-needs-updating/217939)
**Author:** [@JDRoberts](https://community.smartthings.com/u/JDRoberts)\ **Replies:** 2\ **Last updated:** [November 21, 2023, 1:28pm UTC](https://community.smartthings.com/t/faq-create-a-virtual-three-way-using-the-mirror-feature-of-smartlighting-needs-updating/217939 "2023-11-21T13:28:40Z")
You can have one device turn on when another device turns on, and turn off when that device turns off, by using the “mirror“ feature of smart lighting. You can also keep the devices in sync if you want by creating two o… --- ## [Simulated switch stop working](https://community.smartthings.com/t/simulated-switch-stop-working/270998)
**Author:** [@metalheadtec](https://community.smartthings.com/u/metalheadtec)\ **Replies:** 0\ **Last updated:** [October 4, 2023, 9:20am UTC](https://community.smartthings.com/t/simulated-switch-stop-working/270998 "2023-10-04T09:20:28Z")
Why has my simulated switch stop working all of a sudden? --- ## [FAQ Routine, routines: How do you use them? (SmartThings Classic)](https://community.smartthings.com/t/faq-routine-routines-how-do-you-use-them-smartthings-classic/28276)
**Author:** [@sidjohn1](https://community.smartthings.com/u/sidjohn1)\ **Replies:** 72\ **Last updated:** [January 4, 2023, 11:39pm UTC](https://community.smartthings.com/t/faq-routine-routines-how-do-you-use-them-smartthings-classic/28276 "2023-01-04T23:39:37Z")
Routines seam to be one of the SmartThings features a lot of users have difficulty understanding and using. So i wanted to create a thread of actual working examples of Routines. Extra kudos for unique or interesting set… --- ## [If a routine does not have the "local" indicator](https://community.smartthings.com/t/if-a-routine-does-not-have-the-local-indicator/246492)
**Author:** [@tmielonen](https://community.smartthings.com/u/tmielonen)\ **Replies:** 2\ **Last updated:** [August 21, 2022, 6:39pm UTC](https://community.smartthings.com/t/if-a-routine-does-not-have-the-local-indicator/246492 "2022-08-21T18:39:54Z")
Hello, I have a rule (routine) that if a switch is on for 45 mins, turn it off and send a notification. If I remove the “notification”, parts it has the indicator to process locally. If I add a “cloud” required component… --- ## [Can't create automation with sunset/sunrise time combined with a fixed time?](https://community.smartthings.com/t/cant-create-automation-with-sunset-sunrise-time-combined-with-a-fixed-time/186539)
**Author:** [@hevykevy420](https://community.smartthings.com/u/hevykevy420)\ **Replies:** 8\ **Last updated:** [March 21, 2022, 2:42am UTC](https://community.smartthings.com/t/cant-create-automation-with-sunset-sunrise-time-combined-with-a-fixed-time/186539 "2022-03-21T02:42:46Z")
Hello everyone, first post here, transitioning from a Wink hub. In rebuilding my existing automations in ST, I cannot figure out how to create an automation that includes a time period starting with sunset/sunrise, and … --- ## [How can I buy smartthins and be reseller](https://community.smartthings.com/t/how-can-i-buy-smartthins-and-be-reseller/63134)
**Author:** [@zmlink](https://community.smartthings.com/u/zmlink)\ **Replies:** 4\ **Last updated:** [February 21, 2022, 9:25pm UTC](https://community.smartthings.com/t/how-can-i-buy-smartthins-and-be-reseller/63134 "2022-02-21T21:25:56Z")
Any smarthings friend can help . How can I be a reseller for smarthing selling in China online shop ? waiting for answer. William. --- ## [Automations in New App June 2021: New features and experiences](https://community.smartthings.com/t/automations-in-new-app-june-2021-new-features-and-experiences/227465)
**Author:** [@Mariano\_Colmenarejo](https://community.smartthings.com/u/Mariano_Colmenarejo)\ **Replies:** 18\ **Last updated:** [June 26, 2021, 9:35am UTC](https://community.smartthings.com/t/automations-in-new-app-june-2021-new-features-and-experiences/227465 "2021-06-26T09:35:02Z")
The use of automations with the new app 2021 I think deserves a separate thead to point out the new things that can be done and how to do them correctly. Also to comment on experiences about its local operation and other… --- ## [\[OBSOLETE\] FAQ: An Overview of Using Custom Code in SmartThings (SmartThings Classic, Groovy Code)](https://community.smartthings.com/t/obsolete-faq-an-overview-of-using-custom-code-in-smartthings-smartthings-classic-groovy-code/16772)
**Author:** [@JDRoberts](https://community.smartthings.com/u/JDRoberts)\ **Replies:** 55\ **Last updated:** [April 17, 2021, 7:52am UTC](https://community.smartthings.com/t/obsolete-faq-an-overview-of-using-custom-code-in-smartthings-smartthings-classic-groovy-code/16772 "2021-04-17T07:52:13Z")
The original FAQ information in this thread refers to the original smartthings architecture, which was in place through the end of 2022 and a little beyond. Custom code was written in the groovy programming language and … --- ## [FAQ: How to Choose Specific Sensors for Away/Home/Disarmed in STHM?](https://community.smartthings.com/t/faq-how-to-choose-specific-sensors-for-away-home-disarmed-in-sthm/224041)
**Author:** [@Zoey](https://community.smartthings.com/u/Zoey)\ **Replies:** 4\ **Last updated:** [April 7, 2021, 12:22pm UTC](https://community.smartthings.com/t/faq-how-to-choose-specific-sensors-for-away-home-disarmed-in-sthm/224041 "2021-04-07T12:22:48Z")
I’ve searched high and low, but can’t figure out how to customize the Arm(away), Arm(stay), and Disarmed modes? What I’d like to do is choose specifically which door/window/motion sensors to use in each of the modes. I… --- ## [FAQ: Why “after no motion” doesn’t work the way you think it will](https://community.smartthings.com/t/faq-why-after-no-motion-doesn-t-work-the-way-you-think-it-will/208192)
**Author:** [@JDRoberts](https://community.smartthings.com/u/JDRoberts)\ **Replies:** 6\ **Last updated:** [January 6, 2021, 7:55am UTC](https://community.smartthings.com/t/faq-why-after-no-motion-doesn-t-work-the-way-you-think-it-will/208192 "2021-01-06T07:55:15Z")
There have been multiple questions since the migration about why an automation based on “no motion“ during a specific time range fails. The short answer is that “after no motion“ doesn’t work quite the way you think it … --- ## [FAQ: Where can I see who's home and who's away in the new V3 app?](https://community.smartthings.com/t/faq-where-can-i-see-whos-home-and-whos-away-in-the-new-v3-app/197793)
**Author:** [@douglasl](https://community.smartthings.com/u/douglasl)\ **Replies:** 22\ **Last updated:** [September 8, 2020, 1:15am UTC](https://community.smartthings.com/t/faq-where-can-i-see-whos-home-and-whos-away-in-the-new-v3-app/197793 "2020-09-08T01:15:54Z")
Where in the NEW app can I see at a glance who’s home and who’s away? In the old app, it was easy because the phones showed up in the device list. My spouse could look at “Doug’s phone” and see instantly was I home or n… --- ## [FAQ: SHM and STHM are different](https://community.smartthings.com/t/faq-shm-and-sthm-are-different/179128)
**Author:** [@JDRoberts](https://community.smartthings.com/u/JDRoberts)\ **Replies:** 11\ **Last updated:** [September 6, 2020, 12:17pm UTC](https://community.smartthings.com/t/faq-shm-and-sthm-are-different/179128 "2020-09-06T12:17:46Z")
Just to make sure everybody’s talking about the same thing…This FAQ is for people using both the V2 classic app and the 2018 V3 app, or who have previously used the classic app and have now migrated to the new V3 app. T… --- ## [FAQ: How to Change Location.Mode (new app) from Alexa (2020)](https://community.smartthings.com/t/faq-how-to-change-location-mode-new-app-from-alexa-2020/201317)
**Author:** [@joeautomation](https://community.smartthings.com/u/joeautomation)\ **Replies:** 5\ **Last updated:** [August 6, 2020, 9:35pm UTC](https://community.smartthings.com/t/faq-how-to-change-location-mode-new-app-from-alexa-2020/201317 "2020-08-06T21:35:48Z")
Obviously running “Automations” from Amazon Alexa is a core part of “home automation” so I am shocked (after speaking to customer support) that the functionality does not exist to trigger Automations in the new SmartThin… --- ## [New Smartthings App - Wife's iPhone not working as presence sensor](https://community.smartthings.com/t/new-smartthings-app-wifes-iphone-not-working-as-presence-sensor/184149)
**Author:** [@coljediv](https://community.smartthings.com/u/coljediv)\ **Replies:** 17\ **Last updated:** [January 17, 2020, 6:22pm UTC](https://community.smartthings.com/t/new-smartthings-app-wifes-iphone-not-working-as-presence-sensor/184149 "2020-01-17T18:22:17Z")
I transitioned from the Classic app to the new app last year sometime, and have been generally pleased with the performance. Except one thing. I am the “Owner” and my wife is a “Member”. She gets notifications and all… --- ## [FAQ: Logs and SmartThings - An intro into figuring out what went wrong](https://community.smartthings.com/t/faq-logs-and-smartthings-an-intro-into-figuring-out-what-went-wrong/19060)
**Author:** [@sidjohn1](https://community.smartthings.com/u/sidjohn1)\ **Replies:** 9\ **Last updated:** [December 14, 2018, 7:42am UTC](https://community.smartthings.com/t/faq-logs-and-smartthings-an-intro-into-figuring-out-what-went-wrong/19060 "2018-12-14T07:42:49Z")
Logs and SmartThings: https://graph.api.smartthings.com: This is the first place to go when SmartThings are not acting right. This is also the developer site, even if you're not geek this is an excellent resource to chec… --- ## [New to Presence Sensors & Life360](https://community.smartthings.com/t/new-to-presence-sensors-life360/134381)
**Author:** [@camanokid](https://community.smartthings.com/u/camanokid)\ **Replies:** 1\ **Last updated:** [August 22, 2018, 3:00pm UTC](https://community.smartthings.com/t/new-to-presence-sensors-life360/134381 "2018-08-22T15:00:16Z")
I recently added Life360 app to my android phone. It seems to be working fine. But my wife has no smartphone. Can I use a ST Sensor for her…and add it to Life360? Will ST detect her presence when I am away, and she i… --- ## [Locks Doors or Sets Alarm based on presence?](https://community.smartthings.com/t/locks-doors-or-sets-alarm-based-on-presence/100435)
**Author:** [@jgruberman](https://community.smartthings.com/u/jgruberman)\ **Replies:** 1\ **Last updated:** [October 1, 2017, 1:19pm UTC](https://community.smartthings.com/t/locks-doors-or-sets-alarm-based-on-presence/100435 "2017-10-01T13:19:05Z")
I used to have an app that would lock the doors when I left a proximity from the house. I removed it a while back and now that I want to use it again, it seems like I can’t find it in any sort of SmartApps or any screen.… --- ## [Disable lighting alerts](https://community.smartthings.com/t/disable-lighting-alerts/97330)
**Author:** [@MMac](https://community.smartthings.com/u/MMac)\ **Replies:** 5\ **Last updated:** [August 30, 2017, 11:55pm UTC](https://community.smartthings.com/t/disable-lighting-alerts/97330 "2017-08-30T23:55:22Z")
Hello, just transferred from Nexia- yay! Set up my first lighting app to turn lights on and off every night. Is there a way to disable ST from sending me an alert that it just activated my lights on app? This will becom… --- ## [Trouble adding a second iPhone as a presence device](https://community.smartthings.com/t/trouble-adding-a-second-iphone-as-a-presence-device/95061)
**Author:** [@hotsparks](https://community.smartthings.com/u/hotsparks)\ **Replies:** 2\ **Last updated:** [August 11, 2017, 4:21am UTC](https://community.smartthings.com/t/trouble-adding-a-second-iphone-as-a-presence-device/95061 "2017-08-11T04:21:34Z")
Try to make it simple I installed my phone and it came up James’s iPhone. Don’t know were it got that name but correct description. And everything worked as it was suppose to. So I installed Smartthings on my wife’s phon… --- ## [Lights not shutting off after no motion](https://community.smartthings.com/t/lights-not-shutting-off-after-no-motion/94193)
**Author:** [@hotsparks](https://community.smartthings.com/u/hotsparks)\ **Replies:** 8\ **Last updated:** [July 31, 2017, 9:14pm UTC](https://community.smartthings.com/t/lights-not-shutting-off-after-no-motion/94193 "2017-07-31T21:14:23Z")
Works intermittently. Light set to go off with motion does not always go off when motion is no longer available. Worked fine for days then all the sudden it stopped shutting off every time (still works some times) . It … --- ## [FAQ: Can I schedule events less than a minute apart?](https://community.smartthings.com/t/faq-can-i-schedule-events-less-than-a-minute-apart/85708)
**Author:** [@JDRoberts](https://community.smartthings.com/u/JDRoberts)\ **Replies:** 3\ **Last updated:** [April 25, 2017, 1:40am UTC](https://community.smartthings.com/t/faq-can-i-schedule-events-less-than-a-minute-apart/85708 "2017-04-25T01:40:00Z")
Quite often on the forums people have use cases where they want events to occur very quickly, sometimes just two or three seconds apart. Or they may want a particular pattern of events, again very close together, where “… --- ## [Access Smartapp Variable](https://community.smartthings.com/t/access-smartapp-variable/79520)
**Author:** [@Jwwhite](https://community.smartthings.com/u/Jwwhite)\ **Replies:** 16\ **Last updated:** [February 28, 2017, 3:55am UTC](https://community.smartthings.com/t/access-smartapp-variable/79520 "2017-02-28T03:55:32Z")
How can I access a variable in a smartapp to enable me to change it externally? What I'm trying to do is change a setpoint that is normally entered from a presence page, but do it from say a core piston based on other co… --- ## [Where to find my INSTALLED SmartApps in IDE?](https://community.smartthings.com/t/where-to-find-my-installed-smartapps-in-ide/74416)
**Author:** [@merkaba](https://community.smartthings.com/u/merkaba)\ **Replies:** 2\ **Last updated:** [January 18, 2017, 11:35pm UTC](https://community.smartthings.com/t/where-to-find-my-installed-smartapps-in-ide/74416 "2017-01-18T23:35:01Z")
I have a probably stupid question...but I can't figure out how to confirm it. If i open the Smarthings app on my phone...i have a few different smart apps installed. I just set this up for the first time today. I am usin… --- ## [SmartTiles web link](https://community.smartthings.com/t/smarttiles-web-link/69008)
**Author:** [@eric182](https://community.smartthings.com/u/eric182)\ **Replies:** 5\ **Last updated:** [December 20, 2016, 5:12pm UTC](https://community.smartthings.com/t/smarttiles-web-link/69008 "2016-12-20T17:12:51Z")
Is there a way to get the smart tiles web link from my IDE? I'm at work and I forgot my phone. I want to put my home in away mode and I dont have the access to the app. Or is there any way to put my home in away hom… --- ## [SmartApp / DeviceType :"From Code" and "From Template"](https://community.smartthings.com/t/smartapp-devicetype-from-code-and-from-template/11255)
**Author:** [@rayzurbock](https://community.smartthings.com/u/rayzurbock)\ **Replies:** 15\ **Last updated:** [October 26, 2016, 5:31am UTC](https://community.smartthings.com/t/smartapp-devicetype-from-code-and-from-template/11255 "2016-10-26T05:31:16Z")
I'm loving the new "From Code" and "From Template" options when creating a new SmartApp / DeviceType. Users don't have to be instructed to fill out bogus information and then replace the resulting code with code anymore. … --- ## [How do I post a screen shot?](https://community.smartthings.com/t/how-do-i-post-a-screen-shot/51719)
**Author:** [@jgirvine](https://community.smartthings.com/u/jgirvine)\ **Replies:** 2\ **Last updated:** [July 1, 2016, 1:30pm UTC](https://community.smartthings.com/t/how-do-i-post-a-screen-shot/51719 "2016-07-01T13:30:28Z")
I can't seem to be able to figure out how to post a screenshot. What am I missing? Thanks [Next page](https://community.smartthings.com/c/smartapps/faq/42.md?page=1)